About Us
About Hilltop Primary School
We are really proud of our school and its pupils. At Hilltop we provide the stepping stones for our children to have successful futures. We aim to develop in every child the behaviours to become lifelong learners, opening their eyes to possibilities, developing ambition and aspiration. Our curriculum is broad, exciting and enjoyable so that children can build positive memories of their primary years and grow as confident, considerate and resilient young people. Our core values of 'Being Kind, Being Collaborative, Being Inquisitive, Being Independent, Being Aspirational, Being Determined' underpin all that we do.
We value every child and their family and believe that children learn best when parents and school work in partnership. To find out more visit our website
Are you passionate about making a real difference in the lives of children and their families?
We are looking for a proactive, resilient, and organized Family Support Lead who excels at building effective working relationships with pupils, staff, and external agencies to join our team. In this pivotal role, you will act as a bridge between home and school, working closely with parents, carers, and external professionals to overcome barriers to learning.
As Family Support Lead, you will serve as the primary point of contact for parents and carers of vulnerable pupils, offering tailored support. You will develop and implement targeted strategies to enhance pupil attendance, engagement, and progress. A key part of your role involves building and maintaining effective, collaborative relationships with external agencies and professionals. Additionally, you will serve as a Deputy Designated Safeguarding Lead (DDSL), partnering with the DSL to uphold the highest standards of child protection, safety, and wellbeing for all students.
Job Details
Salary: West Sussex NJC point 20-24 £32,597-£35,412 (Estimated Actual £25,727-£27,949)
Contract Type: Permanent
Working Pattern: 38 Weeks per year, 35 hours per week, 08.30-16.00 with a 30 minute unpaid lunch
Location: Hilltop Primary School
Interviews: 13th July 2026
What You Need to Succeed
The ideal Family Support Lead will be someone who:
- Is a great communicator, who develops positive relationships with young children and families through excellent verbal and written communication skills, with a focus on active listening.
- Possesses strong organizational and time management skills.
- Has an ability to build effective working relationships with pupils, staff, and families.
- Has a strong understanding and commitment to maintaining professional boundaries and confidentiality at all times.
- Demonstrates a genuine commitment to safeguarding and inclusive education, with proven safeguarding knowledge and experience, or a willingness to complete DSL training.
If you are ready to champion the success of every child—regardless of their background—we invite you to apply and help us deliver on our mission.
Further Information
Hilltop Primary School and West Sussex County Council are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to an appropriate Disclosure and Barring Service check along with other relevant employment checks, including satisfactory references.
How to Apply
To apply for this role please download the job description and apply using this link.
Should you have any questions regarding the role or the application please feel free to contact us.
NOTE TO CANDIDATES - Please do not select the ‘Apply online’ button as the School processes your applications directly rather than through this site.
The reference number for this role is SCHO02606.
