About Us
Metropolitan Gaming is about more than the games or the buzz of the venue.
It’s about energy. Atmosphere. Service that’s sharp and in sync with the moment.
Driven by people, we’re a diverse, close-knit team who back each other, celebrate wins and create great experiences together. If you’re upbeat, curious and ready to get involved, you’ll feel at home here. Personality matters. Every shift is a chance to make your mark.
Why Join Us
A place to grow, not just a job. You’ll be recognised for great work and given opportunities to build your skills and grow your career
Alongside competitive pay, you can also:
- Service charge and tips
- Enhanced pay after midnight
- Discounts and perks across travel, retail, hospitality and wellbeing
- Company pension scheme and life insurance cover
- Discount on Food and non-alcoholic beverages across all venues
- Season ticket loan and cycle to work scheme
- Refer a friend bonus reward
What We Are Looking For
Our kitchen team is pivotal to our operation; hence your role is crucial to the success in catering for our clients at our venue. Ensuring quality, consistency and beautifully presented dishes are produced for our customers. Within this role you must have previous experience working in a kitchen environment as a head chef or a senior sous chef.
Having a strong attention to detail and clear leadership skills, these are both essential to the role. Other factors such as understanding kitchen processes such as inventory, compliance, food health and safety/hygiene standards and audit points are pivotal to the role. As well as have an understanding COSHH, HACCP, Natasha's Law and the legal requirements behind allergen protocols and procedures.
Main Responsibilities
- Must be confident and be able to manage teams and communicate well with the wider management team.
- Must maintain a high level of cooking standards.
- Must be able to demonstrate skills and be fully conversant with company procedures, health and safety and food safety whilst maintaining high audit scores.
- Must be highly organised.
- Ability to multi-task and work under pressure.
- Knowledge of best cooking practices.
- Enforce strict health and hygiene standards.
- Able to oversee kitchen inventory.
- Effectively coach team members and assist their individual development.
- Proven ability in menu planning and maintaining menus.
Service Behaviours
Our Head Chefs are expected to always demonstrate our key service behaviours:
- On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
- Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.
- Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
- Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.
Please Note: You must be aged 18 or above and have the right to work in the UK
This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling.
Head Chefs will spend a large portion of their shift on their feet working directly with the public.
