The Health Care Assistant is a vital member of the Mental Health Crisis Assessment Service, a dynamic team providing urgent, comprehensive assessments and short-term interventions for individuals experiencing acute psychological or emotional distress. This role is integral to the provision of high-quality, evidence-based care under the direct and indirect supervision of a qualified clinician.
The post-holder will be responsible for a range of clinical duties. They will engage in initial patient contact, contribute to risk assessments, and employ de-escalation techniques in the management of violence and aggression. They will be proficient in the use of clinical IT systems, manage patient flow through admission and discharge processes, and oversee stock ordering. The role requires a robust individual capable of working effectively within a multidisciplinary team in a high-pressure environment. The service operates 24 hours a day, 7 days a week, and the post-holder will be required to work a rotational shift pattern (long day shifts and nights) including weekends, and bank holidays.
CNWL NHS Foundation Trust has a strong commitment to the personal and professional development of staff. In addition to mandatory training and regular supervision, annual appraisal and opportunities to access external training and consideration to study for a professional qualification through the Apprenticeship Degree route.
See attached Job Description and Person Specification for further details about the post and requirements of the post holder.
