We are looking for people who are 'apparently' as good as us!
We are a pub to locals, a restaurant to those who enjoy food and a restful break for those who need peace. We also know how to throw a really good party when we need to.
We are looking for people who are likeminded and who enjoy the buzz of hospitality.
There is never a dull moment at The Bell and this is what we would like for our customers, in whichever role you apply for. So enthusiasm and good customer service is a priority for all candidates. We are always busy so someone who doesn't mind keeping up with the rest of us would be great.
Key tasks and accountability
- To supervise a team of people with the of delivery of events
- Responsible for the running of the events in the Head of Events absence
- When events are not taking place, to assist with the delivery of the restaurant/bar, we typically have 1-3 events per week.
- Solely responsible for the evening and close down of the events
- The time spent in the restaurant will be acting as Food & Beverage Supervisor working along side the other team members.
- To act as a Duty Manager as required
- To promote a customer service focused culture
- To assist in the management outcomes, customer reviews etc
- To ensure the use of current standard operating procedures
- Acting as an ambassador for the business
- To ensure the effective supervision, motivation, training and development for the team
- Responsible for checking in deliveries to the cellar
Experience
- Hotel, restaurant, pub or events experience preferred
- Events experience preferred
- Enthusiasm to progress
- Eager to learn
- Experience working in busy working environment
Days / Hours
- Hours to cover Lunch and Dinner, midweek and weekends.
- Avaliability over key event dates
Rewards & Benefits
- Uniform provided
- Internal training and development plans
- A share of the tips in addition to your hourly/rate of pay
- 25% off drinks, between 10%-50% off food depending on number of diners
- Heavily discounted room rates for staff. 40% off for family and friends.
- Meals on duty
- Free parking
- Personal invitation to our winter staff reward party
- Black horse award every 8 weeks to recognise team members going the extra mile, prizes have included, hot air balloon flight, sky dive, hotel stay and race around brans hatch.
- Paid annual leave for 28 days
- Health and wellbeing support through EAP
- Company pension
- Opportunity to work for a progressive business
About Us
- The Bell, in the village of Ticehurst is an award winning boutique hotel, pub, restaurant and wedding venue situated on the Kent/Sussex border
- Multi award winning and an AA 5 star Gold Accreditation.
- 2 AA Rosettes and in 2024 Michelin Guide (Food)
- 40 seat restaurant renowned for serving contemporary English food, 16 bedrooms including 4 lodges, based on local Oast houses.
- Outdoor kitchen and bar for the summer months and events.
- Popular venue for weddings for up to 90 guests, intimate dinners, parties, lunches, wakes, christenings and gatherings.
- The Bell holds approximately 80 events a year
- Comedy/film nights, Spring & Winter fairs along with a Summer music festival.
If you'd like more information about The Bell, have a look at our website - www.thebellinticehurst.com
Please also note, that The Bell is not well served by public transport so access to your own transport is essential.
Job Types: Full-time, Permanent
Pay: Up to £31,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Experience:
- events: 1 year (preferred)
- Hospitality: 1 year (required)
Licence/Certification:
- drivers license or live locally (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
