Quiz Master’s mission is to create an extraordinary experience for our customers by offering a:
warm, fun, and energetic welcome, while actively contributing to additional sales. The Quiz
Master works under the supervision of the Center Manager.
Responsibilities:
- Welcome players with enthusiasm and energy.
- Contribute to revenue growth by systematically offering additional sales.
- Handle phone calls with the aim of improving the customer experience and increasing
sales.
- Ensure the center is well maintained on a daily basis by complying with group standards
and ensure the proper function of the rooms (maintenance, cleaning).
- Manage inventory and supplies.
- Brief players to immerse them in the Quiz Room universe.
- Monitor the smooth running of games remotely.
- Debrief the game with players and review their scores.
- Support the Center Manager with B2B requests when needed.
- Obtain 5-star reviews on Tripadvisor and Google and respond to customer reviews.
Required Skills:
- Passion for the product.
- Strong business and sales acumen.
- Driven by customer satisfaction.
- Ability to host and energize a group.
- Cheerful, sociable, and smiling personality.
- Reliable, punctual, and trustworthy.
- Strong team spirit.
- Ability to work fully independently.
Job Details:
Working days, mainly evenings and weekends.
Working hours: Between 9:00 a.m. and 12:00 a.m.
Status: Part time, 8-16 hours a week with more possible. This is a X-mas temp contract from Oct-Jan.
Interactions: Customers, center team, prospects, and office teams (marketing, tech, support, etc.).
Work mode: On-site only, no remote work.
Pay: £13.00 per hour
Benefits:
Work Location: In person
