Make a real difference every day.
QCM Healthcare is expanding, and we’re looking for compassionate, resilient people who want to support individuals experiencing mental health challenges. If you’re someone who believes in dignity, respect, and person‑centred care, this role could be perfect for you.
Who We Are
QCM Healthcare is a trusted provider of professional nursing and care services across the UK. Based in Colchester, we work with individuals, families, and healthcare organisations to deliver safe, reliable, and compassionate support.
Our teams specialise in caring for people with complex needs, including:
- Learning Disabilities
- Autism Support
- Challenging Behaviour
- Eating Disorders
- Nursing & Complex Care
- Dementia Care
We believe in long‑term support, safety, and dignity — always.
What You Can Expect in This Role
As a Mental Health Care Assistant, you’ll play a vital role in supporting patients during transport, ensuring their safety, comfort, and wellbeing. You’ll also be responsible for driving the ambulance and working closely with healthcare professionals.
You’ll thrive here if you’re empathetic, calm under pressure, and passionate about human rights and person‑centred care.
Key Responsibilities
- Transport patients safely, including individuals in crisis or detained under the Mental Health Act.
- Build trust through active listening and compassionate communication.
- Follow care plans, risk assessments, and safety protocols.
- Use de‑escalation techniques to support patients in distress while maintaining dignity.
- Record patient information accurately (digital or paper).
- Drive and maintain company vehicles to a high standard.
- Keep vehicles clean, stocked, and ready for use.
- Work collaboratively with healthcare professionals to deliver exceptional care.
We’re Looking for People Who Are
- Compassionate, patient‑focused, and committed to dignity and respect.
- Calm and confident in challenging or high‑pressure situations.
- Strong communicators with excellent listening skills.
- Experienced in managing stress, aggression, or violence.
- Knowledgeable about infection prevention and control.
- Experienced in health or social care (mental health or patient transport desirable but not essential).
- Skilled in delivering person‑centred care to vulnerable individuals.
Please Fill out The Application Form:
https://qcm.jotform.com/252506859530360
This is a Bank Position
Pay: £12.82-£18.00 per hour
Benefits:
- Company pension
- On-site parking
Work Location: In person
