We are now recruiting for a Museum Assistant to work on a rolling rota basis.
Working 40 hours a week, this will include some weekends
£27,976 per annum.
Job Purpose
The role is to
- Support all museum operations and activities to ensure visitors gain the best possible experience of their visit to the museum.
- Supporting the care of the collections, schools and visitors, and site security as part of the museum team.
Accountabilities/Responsibilities
- Provide assistance and information for visitors, demonstrate exhibits as directed and assist with use of equipment such as audio visual.
- Ensure the highest standards of customer care are in place at all times to provide an excellent experience for all visitors.
- Take queries and enquiries from visitors and over the telephone, answering these where information is available and taking details/messages to pass on to other colleagues where appropriate.
- Assist in ensuring the security of the museum, its collections, fixtures and fittings, public/visitors, and staff by patrolling the site, invigilating the galleries, and supervising visitors as appropriate. This will include assisting members of the public to leave the building in the event of an evacuation.
- Key holding: opening and closing the building on occasions. General premises safety, including building security and the prompt reporting of any defects.
- Assist in the operation of the reception and shop, including all areas of retail sales, stock management, cash handling and financial controls,
- Support wider events programme in appropriate ways; help plan and deliver events and activity sessions; facilitate group and school visits; assist with meetings and functions, including preparing and serving refreshments – ensuring appropriate hygiene standards are maintained.
- Set up and dismantle stands, equipment, and exhibitions; move furniture and exhibits.
- Clean exhibits and displays, under direction. Clean and tidy the property and contents, including toilets. Where appropriate to clear litter and snow in the environs of the property.
- Assist with Health and Safety and environmental monitoring.
- Receipt of goods. Collection, delivery, and distribution of publicity material and/or other items.
- Assist with basic marketing requirements.
- Health and safety – All employees have a responsibility for their own health and safety and that of others when performing their duties and must help us to apply our general statement of health and safety policy.
To apply please send a cover letter and CV via email to:
Tracy Hodgson, Director to [email protected]
Closing date – 5pm on Sunday 14th June 2026
Job Type: Full-time
Pay: £27,976.00 per year
Work Location: In person
