The Healthcare Assistant (HCA) supports the nursing and clinical team to deliver safe, effective, and patient-centred care in general practice. The role focuses on routine clinical tasks, health checks, and prevention, helping patients to understand and manage their health. The HCA works as part of a multidisciplinary team alongside Practice Nurses, Advanced Practitioners, and GPs.
Supporting Patient Care
Health Checks and Prevention
Patient Education and Experience
Working as Part of a Team
Clinical Safety and Administration
Formed in 2016, NCGPA is a vibrant GP federation supporting over 30 practices across Nottingham, serving more than 400,000 patients.
We champion collaboration, resilience, and innovation in general practice, sharing expertise and resources to help our teams thrive. From our city-centre hub, we run practices, support PCN teams, and deliver city-wide services.
Our mission is rooted in person-centred care, tackling health inequalities, and nurturing a sustainable workforce. With a caring ethos and ambitious vision, we’re proud to support Nottingham’s diverse communities and create a brighter future for primary care.
Find out further information by visiting our website https://www.ncgpa.org.uk/who-are-we/
Carry out a range of clinical tasks , including:
Blood pressure monitoring
Height, weight, and BMI measurements
Venepuncture (if trained)
Urinalysis
Prepare patients for consultations and clinics
Support basic wound care and dressings
Carry out NHS Health Checks (if trained)
Support screening and recall programmes
Communicate clearly with patients
Support patients to understand simple health information
Promote dignity, respect, and a positive patient experience
Provide simple health advice , such as:
Healthy lifestyle choices
Smoking cessation support (within scope)
Work closely with:
Lead Nurse
Practice Nurses
GPs
Other members of the health care team
Support the smooth running of clinics
Escalate concerns to a clinician when needed
Maintain accurate patient records
Follow infection prevention and control procedures
Support stock control and equipment checks
Work within agreed protocols and scope of practice
The HCA role includes opportunities to:
Build clinical skills (e.g. phlebotomy, ECGs)
Develop knowledge in long-term conditions health checks
Progress into roles such as:
Senior Healthcare Assistant
This role suits someone who:
Enjoys working with patients
Is organised and reliable
Wants to develop clinical skills in a general practice setting
Values teamwork and compassionate care
