The role
We are looking for a Support Worker to join our Single Homeless Pathways team here at Southern Housing!
In this role, you will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community. You will provide support services promoting daily living and social skills, health and wellbeing to people who are young or have complex needs so they can develop independent living skills, remain independent and move on to living within the wider community and prevent future homelessness.
This is a part time role for 21 hours a week.
Please note, this is a 24/7 hours service and you will be required to undertake sleep-in duties (if applicable) and may be required to be on the On-call rota. This role requires you hold a full UK drivers licence.
What you’ll be doing:
Provide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support plan
Deliver services in a way that uses a strengths-based approach promoting independence, rights, choices, dignity and inclusion • Summon professional assistance in the case of an emergency
Practice within the criteria set out by the Local Authority, ensuring residents and people who receive a service from us, have an up-to-date support plan which reflects their needs, wishes and agreed outcomes
Deliver key working sessions, promoting engagement with people in the service, writing plans to help them achieve their goals and desired outcomes
Maintain and develop professional relationships with people who receive a service from us and stakeholders
Promote life skills and social skills and encourage resident involvement, playing a key role in the successful implementation of the Customer Involvement Framework.
Signpost and access specialist services, as required to meet identified outcomes
Provide assistance with security of the resident’s home, and provide support with maintaining a safe living environment
Follow health and safety policies and procedures at all times, including lone working and infection control as well as the SI&C QA Guide for Health and Safety
What you'll have:
A good level of written and verbal communication skills
You demonstrate empathy, compassion and patience
Able to adapt to working environments
A willingness and ability to train towards an NVQ 2 in Care
You hold at least 5 GCSE passes at grade “C” or above (or equivalent, Grade 9-5) including Maths and English
You will need to be willing to obtain underpinning knowledge required to perform the duties of the role
Please note, we reserve the right to close this vacancy early, should we receive a high volume of applications
Closing Date: 14th August 2026 at 23:59
Applying for roles with us
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
What's in it for you
Pension
Life
assurance
Healthcare cash plan
Eyecare & dental
Birthday
leave
Retailers discounts
Cycle
to work
Buy & sell
annual leave
Season ticket loan
In-house academy & career development
Flexible working
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Inclusion & Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.
We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
