Warehouse Supervisor
Location: Trafford Park, Manchester
Company: Care Shop
Job Type: Full-Time, Permanent
Shift Pattern: Shift-based rota
Start Date: Immediate start available – we are looking for someone who can start within the next 3 weeks.
About the Role
Care Shop plays a vital role in supporting care homes and healthcare providers across the UK. The work we do directly impacts the quality of service and care received by vulnerable people, which means accuracy, urgency, professionalism, and pride in our work are absolutely critical.
This is not just a warehouse role — it is a position of responsibility within an operation that customers rely on every single day. We are looking for someone who understands the importance of high standards, leads by example, and takes genuine pride in delivering excellent service through operational excellence.
Care Shop is looking for a proactive and hands-on Warehouse Supervisor to join our operations team in Trafford Park, Manchester. This is a fast-paced leadership role where you’ll be responsible for ensuring the smooth running of the warehouse shift, maintaining high operational standards, and leading a team to deliver excellent service to our customers.
We are looking for someone who can motivate a team, drive performance, and take ownership of warehouse operations while maintaining strong health & safety and compliance standards.
Key Responsibilities:
Operational Management
- Supervise daily warehouse operations including picking, packing, and dispatch.
- Ensure customer orders are processed accurately and on time.
- Monitor dispatch schedules and prioritise urgent or same-day requests.
- Ensure warehouse cleanliness and organisation standards are maintained.
- Conduct shift handovers effectively to maintain operational continuity.
- Support stock checks and maintain stock accuracy.
Team Leadership
- Lead, motivate, and support Warehouse Operatives during shifts.
- Allocate workloads and balance shift priorities.
- Monitor team performance including pick rates, attendance, timekeeping, and error rates.
- Deliver on-the-job training and support employee development.
- Manage performance issues fairly and professionally.
- Promote a positive, accountable, and team-focused culture.
Health & Safety / Compliance
- Ensure all warehouse activities are carried out safely and in line with company policies.
- Maintain compliance with Health & Safety regulations, PPE requirements, and safe working practices.
- Report hazards, incidents, and operational issues promptly.
- Support audit readiness and maintain high operational standards.
Continuous Improvement
- Identify opportunities to improve warehouse efficiency and productivity.
- Analyse operational issues and reduce rework or errors.
- Suggest process and layout improvements.
- Support operational KPI achievement across the shift.
What We’re Looking ForEssential Skills & Experience
- Previous experience in a Warehouse Supervisor or Team Leader role.
- Experience working in a fast-paced warehouse or distribution environment.
- Strong leadership and communication skills.
- Ability to manage workloads and prioritise effectively.
- Comfortable handling performance conversations and coaching staff.
- Good understanding of warehouse health & safety practices.
- Strong Warehouse Management System (WMS) knowledge and experience working with complex warehouse systems.
- Good Microsoft Excel knowledge, including the ability to manage and interpret operational data.
- Computer literate with strong attention to detail.
- Numerate and analytical mindset.
- Ability to quickly learn and confidently operate complex warehouse systems and processes.
Desirable
- Experience working within healthcare, care home supply, logistics, or FMCG sectors.
- Knowledge of warehouse KPIs and operational reporting.
What Success Looks Like
This role is critical to the success of our care home support operation. We are looking for someone who understands that mistakes, delays, or poor standards can directly impact customers who depend on us.
You’ll play a key role in ensuring:
- High pick accuracy and productivity levels.
- Strong team engagement and accountability.
- Safe and compliant warehouse operations.
- Excellent customer service and delivery performance.
- A culture where colleagues take pride in their work and understand the importance of supporting care homes and healthcare environments.
You’ll play a key role in ensuring:
- High pick accuracy and productivity levels.
- Strong team engagement and accountability.
- Safe and compliant warehouse operations.
- Excellent customer service and delivery performance.
Why Join Care Shop?
- Be part of a growing and supportive operation.
- Opportunity to lead and develop a warehouse team.
- Fast-paced environment with genuine career progression opportunities.
- Work with a business focused on delivering excellent customer service.
Apply Now
If you’re an experienced warehouse professional ready to take ownership of a busy shift operation, we’d love to hear from you.
Please submit your CV to:
Reference: Warehouse Supervisor – Trafford Park
Pay: £30,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
- Transport links
Work Location: In person
