Rowberry Morris is seeking a Receptionist to join our team at our Staines office. This role ensures the front-of-house runs smoothly and efficiently. The ideal candidate will be friendly, professional, and highly organised, with strong administrative skills and previous experience in a busy office environment.
Rowberry Morris is a very well-established firm of solicitors providing a friendly, approachable service tailored to our clients’ unique needs, whether it’s a personal matter, a family issue or a business challenge. From our offices in Reading, Staines and Tadley we believe in building long-lasting relationships and showing loyalty to clients.
Key Responsibilities
Reception Duties:
- Ensure the reception area is always manned.
- Maintain a tidy and professional front desk.
- Greet clients and visitors, providing a welcoming and efficient service.
Switchboard & Client Communication:
- Answer and direct incoming calls, taking clear and informative messages when needed.
- Provide assistance to clients in person and over the phone, ensuring inquiries are handled professionally.
Onboarding Clients
- Assisting with opening files for fee earners
- Carrying out the necessary AML checks
- Communicating with clients for correct documents
- Being the first point of contact for fee earners
Appointments & Mail Handling:
- Schedule appointments for lawyers and paralegals using the central office calendar.
- Sort and distribute incoming mail and packages.
- Assist with franking outgoing mail and making post office visits (training available).
Archiving & File Management:
- Maintain and update the office archive spreadsheet.
- Request files from storage, ensuring they are received and returned in a timely manner.
- Work with the Practice Manager on archiving projects.
Administrative Support:
- Assist other departments with file opening and additional administrative tasks as required.
- Handle general office duties such as copying, filing, typing, and scanning documents.
- Monitor office supplies and place orders when necessary.
Skills & Experience Required:
- Proficiency in IT systems, LEAP would be an advantage.
- Strong communication skills (phone, email and written).
- Excellent attention to detail and ability to prioritize workload.
- A collaborative team player, comfortable interacting with colleagues at all levels.
- Applicants must live within a 30-minute commute of Reading to be considered.
- Previous administration and receptionist experience essential.
No recruitment agencies, please.
Salary range £25,000-£29,000 plus benefits.
This role offers the opportunity to work in a supportive and professional environment while gaining experience across different administrative functions.
Job Types: Full-time, Part-time, Permanent
Pay: £25,500.00-£29,000.00 per year
Benefits:
Application question(s):
- Are you within a 30 minute commute of the Staines office?
Experience:
- reception: 1 year (required)
Work Location: In person
