We are looking for a friendly, organised and professional Receptionist / Administrator to join the team at our well established and busy private podiatry clinic in Bishopbriggs.
As the first point of contact for our patients, you will provide a welcoming and efficient reception service while supporting the smooth running of the clinic.
This is an important patient-facing role requiring excellent communication skills, attention to detail and a caring approach.
Working Hours
- 9:00am–5:00pm on a fixed two-week rota:
- Week 1: Wednesday, Thursday and Friday
- Week 2: Thursday and Friday
- Flexibility is required to provide occasional additional cover for annual leave and sickness.
Key Responsibilities
- Welcoming patients and visitors to the clinic in a friendly and professional manner.
- Answering telephone calls and dealing with patient enquiries.
- Managing emails and other platforms that involve communication with patients.
- Booking, managing and updating patient appointments using our practice management software.
- Handling patient information confidentially and accurately updating records.
- Ensuring the reception area is clean, tidy and welcoming for patients, including light cleaning duties such as vacuuming and wiping surfaces.
- Providing general reception and administrative duties in line with business requirements.
About You
You will be:
- Friendly, approachable and professional.
- Confident communicating with patients both face-to-face and over the telephone.
- Organised with good attention to detail.
- Comfortable and confident using a computer with good general IT skills. Training will be provided on specific clinic software.
- Reliable and able to work independently as well as part of a team.
- Committed to providing excellent patient care and service.
Previous reception or administration experience would be an advantage; however, we welcome applications from candidates with strong customer service skills and a willingness to learn.
Pay: £13.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Application question(s):
- Do you have any experience working as a receptionist?
- Do you have experience using appointment scheduling or practice management software?
- This role involves managing a busy reception: answering phones, booking appointments, and processing payments. In no more than 150 words, explain why you would be a good fit for this role.
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
