Atradius
The Atradius Group provides trade credit insurance, surety, and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.
At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/careers.
Department Description
Designed for multinational clients, Atradius Global is a specialist team dedicated to the individual trade credit insurance needs of multinational businesses. We provide a more personal and tailor-made response to multinational credit risk, a unique proposition within the credit insurance industry. Our team, on the ground in 50 countries, is exceptional in its reach and experience but primarily in its unity. We are one global team, working with genuine global spirit and supported by one global platform that together avoids duplication and conflict. We know each other, we support each other and we rely on one another – creating a seamless service which has earnt us the trust of major organisations worldwide.
Job Description
A vacancy has arisen for an Associate Account Manager position in the Global UK & Ireland Team in Cardiff. This is an entry level role, providing administrative support for the account team and providing customer centric support within the dedicated Global Customer Services Team. The position is being offered on a fixed-term contract for an initial two-year period, with the opportunity for the contract to be extended beyond this term.
The role involves daily contact with large organisations and requires you to manage a varied workload, from dealing with customer queries, to policy administration and invoicing.
Requirements for this role
As a key contact for our multinational customers, you will need:
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Strong written and verbal communication skills.
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Good knowledge of Microsoft Office applications, particularly Excel. Experience with Microsoft Teams and Copilot would be an advantage.
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Excellent organisational skills, with the ability to manage and prioritise multiple tasks.
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A positive attitude and a proactive, can-do approach.
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Relevant business experience or a degree in a related subject.
This role would be ideal for candidates looking to start or develop a career in business or international customer relationship management.
You must have the right to work in the UK.
What do we offer?
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A dynamic, international, and challenging work environment
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Training and support to reach your full potential including the opportunity for continuous professional development.
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Challenging tasks with individual development and training opportunities
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24 days annual leave starting (plus bank holidays)
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Excellent pension scheme (up to 7% employer contribution)
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Hybrid working (up to 2 days WFH per week)
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Onsite gym and showers in Cardiff office
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Onsite subsidised staff restaurant, coffee shop, and games room in Cardiff office
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Employee Assistance Programme
Equal opportunities for all
The success of our organisation stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge, and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.
Do you have any questions about our offer?
Elan BOOTH, Human Resources, is available by e-mail at [email protected].
I am Atradius! - Do you want to know who we are?
Get to know Atradius colleagues in this video: https://www.youtube.com/watch?v=NnsgT04OpTU&t=4s
Atradius is a global provider of credit insurance, bond and surety, collections and information services, with a strategic presence in over 50 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. Atradius is a member of Grupo Catalana Occidente (GCO.MC), one of the largest insurers in Spain and one of the largest credit insurers in the world.
You can find further information on our website: https://group.atradius.com
