Location: Tower Hamlets
Contract Type: Full-Time, Permanent (42.5 hours per week)
Salary: £46,000 per annum + company van, fuel card, and benefits package
Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies
“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.
This is a hands-on leadership role requiring strong operational oversight, excellent communication, and a commitment to service excellence. You’ll manage trades and subcontractors, carry out inspections, and ensure compliance with company procedures and industry regulations.
Role Responsibilities
- Conduct pre- and post-inspections on internal and external tenanted properties
- Supervise and coordinate subcontractors across multiple workstreams
- Oversee planned, cyclical, and responsive repairs to ensure timely and high-quality delivery
- Ensure all works meet industry standards and building regulations
- Log works and generates reports using PDA systems and Excel
- Provide excellent customer care and resolve issues professionally
- Monitor productivity, resource allocation, and contract profitability
- Conduct regular site visits to assess progress, quality, and compliance
- Compile management reports on operational activities and performance
- Ensure adherence to health and safety protocols and company operating procedures
Role Criteria
- A full valid UK manual driving licence
- Experience in the above duties
- Proven experience supervising operatives within the repairs and maintenance sector
- Ability to carry out inspections and assess work against quality standards
- Strong understanding of planned, cyclical, and responsive repair programmes
- Excellent communication and interpersonal skills
- Ability to use PDA systems and Excel for reporting and logging tasks
- Strong customer focus and commitment to service excellence
- Organisational and planning skills to manage resources and meet deadlines
Benefits we can offer you.
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
- Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
