Overview
We are seeking a proactive and detail-oriented Facilities Coordinator to join our dynamic team. The ideal candidate will manage our network of contractors in delivering repairs and maintenance at our client's buildings.
Key Responsibilities:
- Respond to client enquiries for repairs via our Computer Aided Facilities Management (CAFM) system and by telephone
- Booking in and scheduling planned maintenance visits
- Manage contractors via our CAFM system and by telephone
- Troubleshoot maintenance and repair issues, working with our technical team
- Working with our CAFM system to manage work flows and processes
Skills and Experience Essential:
- Worked on a fast passed Help Desk or Call Centre
- Good problem solver with common sense and logical approach to challenges
- Strong customer service skills & experience
- Excellent communication and a confident manner
- Ability to work calmy under pressure at all times
- Ability to be present in the offices 9am to 5pm Monday to Friday
- Ability to be on call 24/7 1 week in 6
Desirable
- Worked in the property related sector
- Worked in Healthcare on Maintenance Management
Join us as a Facilities Coordinator where your expertise will help create a safe, efficient environment that supports our team’s success! We value energetic professionals eager to lead projects with enthusiasm while maintaining high standards of quality and safety in every task they undertake.
Pay: From £26,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Free flu jabs
- Free parking
- On-site parking
- Referral programme
Work Location: In person
