This role involves booking conference and events, providing exceptional customer service, and ensuring seamless organisation of bookings. This position offers an opportunity to work within a dynamic team committed to delivering outstanding service to clients and guests.
Duties
- Handle incoming enquiries via phone, email, and in person.
- Assist clients in selecting suitable venues and services based on their requirements.
- Ensure all bookings are accurately recorded and confirmed.
- Provide detailed information to clients.
- Follow up with clients to confirm bookings and gather feedback post-event.
- Maintain organised records of all reservations and client communications.
- Address any issues or changes related to bookings promptly and professionally.
What We’re Looking For:
- Strong organisational skills with the ability to multitask effectively.
- Excellent communication skills, both written and verbal.
- Customer-focused attitude with a professional demeanour.
- Ability to work well under pressure whilst maintaining attention to detail.
What We Offer:
- Full-time position, based in our Hampton office
- Comprehensive on-the-job training
- Supportive, friendly team environment
No experience? No problem!
We provide full training – all you need is the right attitude and a willingness to learn.
If this sounds like you, you'll find yourself working in an industry where no two days are ever the same. One day you could be sourcing the perfect conference venue, the next arranging helicopters for a client incentive. It's fast-paced, rewarding and you'll learn something new every day.
Pay: £21,157.50-£25,000.00 per year
Work authorisation:
- United Kingdom (required)
Location:
Work Location: In person
