Job Title: Quality Administrator
Location: Highbury Campus
Salary: £20,315.17 - £20,892.86 Actual Salary, £25,410.97 - £26,133.56 Full Time Equivalent per annum
Hours of work: 32 Hours per week, 40 Weeks per year, Full-Time, Permanent
About us:
At City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.
We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community.
What we offer:
- Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays
- Pension: Generous Local Government pension. Further information can be found at www.hants.gov.uk/hampshire-services/pensions/local-government
- Learning & Development: Programmes by The Community Adult Education Department
- Staff Development: Access to the College staff development programmes and CPD
- Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
- Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address
- Parking: Free car parking across all campus sites (apart from Arundel)
- Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets!
About the role:
Be at the heart of driving quality excellence.
You will play a key role in the Quality Team to deliver high-quality administrative support to ensure effective coordination and delivery of quality assurance processes in the college. This is exciting opportunity to contribute to the innovation and improvement of a bustling Further Education institution.
It requires a professional, proactive, and adaptable individual with excellent interpersonal skills and a strong customer service focus. As a confident communicator, you’ll build strong relationships across the organisation, while staying one step ahead in a fast paced environment - anticipating priorities and managing workloads across daily, monthly, and annual cycles with ease.
Discretion, initiative, and a solutions-focused mindset are essential. The role also requires a willingness to take ownership, improve processes, and contribute positively to the continual development of systems and practices within the Quality Team.
Key Responsibilities:
- Be the first point of contact for the Quality Team, handling enquiries professionally across phone, email, and in person
- Deliver efficient administrative support, including coordinating meetings, preparing documents, and producing agendas and minutes
- Support the planning and delivery of the annual Quality Cycle
- Collate and manage key data such as student voice, staff feedback, and observation outcomes
- Assist with data analysis and report preparation
- Maintain accurate, compliant quality assurance documentation
- Contribute to team and college meetings, capturing clear and concise notes
- Develop knowledge of quality processes to effectively support staff queries
- Manage purchase orders and monitor departmental spend
- Keep the Quality Hub up to date with relevant information
- Provide flexible support across the Quality Team as needed
- Collaborate with wider administrative teams to ensure seamless cover and support
To be successful in this role, below is what we would need from you:
- Evidence of commitment to professional development
- A good standard of Maths and English
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Background in Administration
Diversity and Inclusion:
Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training.
The College’s commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities, and the range of direct and indirect student support services.
Pre-Employment Checks:
The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
We reserve the right to close the job advert when we have had successful applications, and it may not run for the full duration of the advert. We do not accept CVs from agencies for these roles.
