Reports to: Head of Marketing
Salary: £33,000£40,000
Location: Bristol
Department: Marketing
The Role
Were looking for an experienced Marketing Executive to take ownership of our email marketing platform and help us get more from the systems, technology and automations that support the wider business.
This is a hands-on role for someone who enjoys the mix of creative marketing, data and technology. Youll own our email activity end to end building campaigns and automated journeys, developing smarter segmentation and personalisation, writing engaging content and continually looking for ways to improve performance.
Alongside this, youll use Apollo to nurture prospective corporate clients and generate qualified opportunities for our Sales team, while playing an active role in the wider marketing team, supporting campaigns, content and creative projects across the business when needed.
Youll also play an important role in our marketing systems and integrations. Youll need to understand how our CRM, booking system and wider marketing platforms work and connect, helping to troubleshoot issues, identify where something isnt working as it should and work with internal teams or external developers to get it resolved.
Its a varied role with plenty of ownership. Were looking for someone who is equally comfortable writing a great subject line, building an automated flow, supporting a wider campaign, digging into data and getting to the bottom of why two systems arent talking to each other.
If youre commercially minded, creative, curious about technology and happy to get stuck into whatever the marketing team is working on, youll fit right in.
Key Responsibilities
Email Marketing
- Take technical ownership of the email marketing platform, overseeing delivery of high-volume, personalised, and dynamic campaigns accurate, efficient, and on time
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Own the email roadmap, championing best practice and identifying new opportunities for segmentation, dynamic content, and real-time personalisation
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Own automated flows, segmentation, and campaign builds across the guest lifecycle from lost baskets and first enquiry through to repeat bookings
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Manage list health and contact integration with our CRM
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Performance reporting
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Continuously test and refine to improve open, click, and conversion rates
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Extend email campaigns across social channels to create cohesive, multi-channel campaigns.
Creative Content
- Create and write engaging, on-brand email content, bringing creativity to subject lines, copy, and campaign concepts
- Support the wider marketing team with creative ad hoc design tasks using Canva
Business Development Support (Apollo)
- Build and run outbound prospect sequences in Apollo
- Keep corporate bookers, HR/mobility teams, and EAs warm in the pipeline
- Feed qualified leads through to Sales and Client Relations
Marketing Systems
- Ability to maintain & update processes in our CRM
- Provide technical support and troubleshooting across our marketing systems, helping the team understand how they all connect
- Support new platform rollouts as we adopt them
- Help maintain clean integrations between Klaviyo, Apollo, SugarCRM and the wider marketing stack
What We're Looking For
- 24 years' experience in email marketing / CRM
- Proven hands-on experience with Klaviyo (or a comparable ESP), with experience in data management and segmentation
- Familiarity with Apollo or a similar outbound sales engagement tool is a plus, though not essential
- Strong copywriting skills, with a proven ability to align brand message and tone across formats - email and web
- Comfortable working across multiple systems and confident picking up new platforms
- Good understanding of tech processes, workflows, and automations
- A data-driven and creative thinker
- Strong attention to detail
- Confident working in a team in a fast-paced environment
- Experience working closely with web developers
- Strong commercial awareness
What Success Looks Like
- Email-driven bookings and repeat-guest rate trending up
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A steady, well-managed flow of qualified leads reaching Sales and Client Relations via Apollo
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A marketing tech stack that runs cleanly, with minimal downtime or manual workarounds
Benefits
31 days holiday
Step aside statutory 28 days holiday, we give you an extra 3 days! Plus, a further 3 days are available to purchase! To sweeten things a little more, you get an extra day each year!
5-night stays in Portlands London apartments
Fancy experiencing things from the other side? Be our guest! You can get up to 5 nights a year to treat you, your family or friends in a Portland apartment.
Portland Birthday Perks & Benefit Enhancements
Each year on your Portland Birthday, youll get
- A birthday treat on us
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An extra day holiday
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A milestone gift at years 3,5 and 10
Other benefit enhancements include increased paternity and maternity leave, as well as our contribution to your pension.
Training opportunities
We strongly believe in developing our team from within and encourage an open door policy to talk about any potential training possibilities.
Private Healthcare & Critical Illness Cover
Our health care package provides access for you and your family to consultations, treatments and surgeries faster; we want you to feel looked after whatever life brings.
Mental health support
Weve made you sure you can access a therapist anytime without having to speak to anyone at Portland.
Annual Flu Jab & Eye-test
We cover your annual jab and contribute up to £25 for an eye test, as well as up to £50 towards a new set of specs!
Company socials
All work and no play is no fun at all. So, we aim to make the time for regular social events where we can all have a laugh and get to know each other a little better.
Charity match fund
Making a difference matters. We'll match your efforts in raising funds for charity, doubling the impact!
