Senior Account Director - FTC 12 Months

Billion Dollar Boy -
London

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Job details

Fixed term contract
2 days ago

Qualifications

Customer relationship management
Financial management

Full job description

JOB OVERVIEW

You are an inspiring & strategic leader that brings passion and care to everything you do. You’re a partner, entrepreneur and a driver of growth for your clients' businesses. You have experience with large-scale, complex campaigns and are comfortable being hands-on, challenging clients & building meaningful relationships.

Your focus is on enhancing your client's business and brand through compelling creator marketing solutions for clients and prospective clients. You ensure the smooth running of accounts, keen to empower a motivated team to deliver high levels of client partnership and strategic, creative, and reporting excellence. You are recognised as the overall relationship lead by the client.

This is a Fixed Term Contract role for 12 months

WHAT DOES GREAT LOOK LIKE?

Industry Expertise

Analyses consumer, market and brand data to identify trends and shares insights across the agency
Supports knowledge sharing and best practice across BDB and with senior client stakeholders
Builds external recognition through strategic excellence, positively impacting client campaign objectives
Recognised internally and externally as a leader in social and creator marketing, sharing insights that influence clients, colleagues and the wider industry

Business Management

Position yourself and the agency as true industry experts in the creator economy and how it can drive creative solutions
Focus on building strategic partnerships with clients through a deep understanding of the agency & your clients’ business
Responsible for campaign planning in alignment with account’s commercial model and in collaboration with all agency teams and partners
Direct Experience with RFPs and pitches, effectively & efficiently pushing best in class solutions
Identifies organic growth opportunities and leads growth plans. Builds out a pipeline of secured work & roadmap to close managing internal stakeholders as needed
Allocates resources appropriately while balancing client needs with profitability against scope
Leads the client with expertise of the creator industry including social platforms & their ability to drive brand growth
Proven track record of spotting growth opportunities

Team Management & Leadership

Builds high performing teams through coaching, challenge & continuous development, recognizing & fostering talent
Work closely with Account Directors to establish clear lines of progression for all team members & creating opportunities for growth
Excellence in Ways of Working both internally & externally, helping BDB continue to evolve and create value for clients
Builds strong relationships with key internal teams, partnering with Strategy, Creative & Project Management to deliver integrated client solutions

Relationship Leadership

Provides strategic direction across client portfolios, ensuring priorities are clear and teams remain focused on delivering client and commercial outcome
Ensure the agency operates on a solid foundation by building strong senior client relationships through business and marketing acumen
Possess a deep understanding of clients' business issues, marketing, industry, competitors, and brands uses these insights to help clients to articulate their needs, and the agency to propose groundbreaking solutions
Easily builds rapport and trust with clients
Communicate firmly, is credible and instills trust with executive clients
A senior stakeholder on key cross-agency or IAT meetings and/or issues
Resolve conflict easily and quickly, reducing organisation and interpersonal issues & disruption
Maintain a positive mindset to the team, work, and clients

WHAT YOU WILL BRING

7-12+ years experience with 2-3 years in a Senior Director Level Role
Significant experience managing a professional client relationship with multiple stakeholders
Demonstration ensuring fundamentals of Client Partnerships all touchpoints: Excellent attention to detail, high client satisfaction, process implementation, financial management
Experience digesting briefs & giving clear direction to strategy & creative to lead projects forward
Effective team planning, management and pastoral capabilities

ABOUT US

Billion Dollar Boy is an award-winning social agency with Creator Instinct. We’re here to transform how brands grow in a creator world, inspiring them with sharper strategy and creative work designed for the places where people actually are.

Powered by Creator Instinct, we’ve captured what great creators do naturally & systematically turn cultural energy into commercial impact through structured marketing systems that deliver outcomes.

Since 2014, BDB has partnered with iconic brands, including Heineken, Nike, Unilever, PepsiCo, and L’Oréal. Our agency & our work has been recognized by Cannes Lions, Adweek, AdAge, Campaign, The Drum, Webby, Shorty, and The Global Influencer Marketing Awards.

We’re enabled by our award winning proprietary technology Companion. Which provides us with better intelligence, greater precision, and helps us prove outcomes.

And FiveTwoNine which keeps us connected to qualitative cultural intelligence via a global network of creators. Allowing brands and talent to effectively co-create brand messaging, campaigns, products, and more.

LIFE AT BDB

We’re a social-first, creator-led agency and that energy runs through everything we do. It’s fast-paced, collaborative and always evolving.

You’ll be surrounded by people who care deeply about the work, challenge each other to make it better, and aren’t afraid to think differently.

We work hard, support each other, and genuinely enjoy being together - whether that’s through team moments, creative sessions, or celebrating the wins along the way.

OUR VALUES

Be Fair, Be Transparent
Intentional Inclusivity
Champion Curiosity
Own It
Work for Tomorrow
Kindness Over Ego

EQUAL OPPORTUNITY

At Billion Dollar Boy, we don’t just accept change. We lead it. We believe that a diverse, inclusive team is the spark that ignites our best creative work.

To transform how brands grow, we need the strongest convictions and the most daring perspectives. That only happens when we recruit the best talent from every possible background.

When recruiting new employees or when affording our current employees with opportunities for promotion, it means that we will:

Recruit, develop and retain the most talented people, regardless of their background and make best use of their talents;
Not discriminate unlawfully against any person;
Select the best person for the job in terms of qualifications and abilities

Our DEI networks and initiatives give our people a voice, create meaningful conversations, and help us keep improving as a business.

Click here to see the Candidate Privacy Notice.

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