About Parts Town UK and REPA
Parts Town UK and REPA form the European arm of Parts Town Unlimited, bringing together local expertise, European scale and a shared focus on helping customers get the right part at the right time.
REPA is Europe’s leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines, and a trusted partner to OEMs across the industry. With extensive inventory, fast fulfilment and a strong European network, REPA supports customers across multiple markets with original and universal spare parts, consumables and accessories.
This role sits within our small Cirencester team, working closely with colleagues in Italy and across the wider European business. It’s a great opportunity to be part of a focused UK-based team with strong European connections and the backing of a global organisation.
Our work is guided by our values: Safety, Integrity, Community, Passion, Courage and Innovation. If you enjoy building relationships, spotting commercial opportunities and helping customers find the right solutions, you’ll feel right at home here.
About the Role
We’re looking for a proactive and commercially minded Customer Development Specialist to help grow our customer base across the UK and Ireland. This is a desk-based sales role focused on outbound calling, account development and opportunity creation across professional kitchen, refrigeration and domestic appliance markets.
You’ll work with existing customers, lapsed accounts and new prospects to increase order volume, basket size and customer engagement. You’ll also position REPA as a trusted supplier by understanding customer needs, promoting relevant product ranges and identifying opportunities to add value.
What You’ll Be Doing
· Making regular outbound calls to existing customers to identify growth opportunities and strengthen relationships
· Prospecting and engaging new customers, including wholesalers, resellers and service companies
· Reactivating lapsed or low-frequency accounts and developing them into active customers
· Identifying upselling and cross-selling opportunities across multiple product categories
· Building relationships with buyers and key decision-makers across different market verticals
· Using customer trends, order patterns and activity data to spot opportunities and risks
· Promoting campaigns, new product launches and supplier initiatives
· Working closely with external sales, marketing, product and supplier teams
· Supporting selected customer meetings or joint visits where this adds value
What You’ll Bring
· Experience in telesales, internal sales, account management or business development
· Confidence making outbound sales calls and building rapport quickly
· A proactive, target-driven approach and a strong commercial mindset
· Strong relationship-building, influencing and communication skills
· Good organisation and the ability to manage multiple accounts and priorities
· Comfort using IT systems and customer data to guide activity
· B2B experience with wholesalers, resellers or trade customers would be highly beneficial
· Knowledge of catering, refrigeration, HVAC, technical spares or engineering environments would be advantageous
Why Join Us?
You’ll join a fast-growing business where customer focus, collaboration and fresh ideas matter. This is a role where you can make a visible impact, build meaningful customer relationships and develop your commercial skills in a supportive team.
Additional Information:
Predominantly office-based at; A10a Lakeside Business Park, Broadway Lane, South Cerney, Cirencester, Gloucestershire GL7 5XL
Occasional customer visits may be required
Working pattern; 8.30 am to 5.00 pm Monday to Friday (1 hour lunch) 37.5hrs per week
Basic salary plus up to £5,000 bonus opportunity
Interested? Apply now via Indeed or email us to learn more [email protected]
Equal Opportunities
We are committed to creating an inclusive workplace and welcomes applications from people of all backgrounds, experiences and talents. We treat all applicants and colleagues fairly and equally, and make hiring decisions based on merit, job requirements and business needs.
If you require any additional support during the application or recruitment process, please contact our hiring team and we’ll be happy to help.
Pay: £30,000.00-£35,000.00 per year
Work Location: In person
