As our Trading Operations Coordinator, you will serve as the vital liaison between the Trading and Operations teams, ensuring seamless coordination of maintenance schedules, outages, and optimisation activities across our fleet of power stations. You'll manage critical communications with Field Engineers, support compliance and trade reconciliation, and deliver timely performance reporting to our optimisation customers.
Conrad Energy is a fast-growing UK energy company. We're powering the move towards renewables through innovation and technology. We generate power to support the National Grid when renewables can't meet demand and we buy, sell and manage energy for businesses nationally.
With a portfolio including gas, batteries, solar, wind and hydrogen, our 83 sites, operational or in construction, have a potential to generate 983MW of power making us one of the leading flexible energy providers in the country. Optimised and operated using our market-leading software, iON+, we're at the forefront of shaping a more efficient energy sector that is both reliable and sustainable.
Over the last few years, we've planned and developed some of the largest energy infrastructure projects in Europe, as well as rapidly expanding the number of business customers working with us.
We're proud to power a changing world, building a better future for us all.
Interdepartmental Coordination
Act as the central coordination point between Trading, Operations and Field Engineering teams, ensuring information flows effectively and actions are followed through.
Attend Operations team meetings on behalf of Trading, capturing key updates, maintenance schedules and operational changes accurately.
Liaise daily with Field Engineers to coordinate planned outages, emergency maintenance activities and fleet availability, maintaining accurate records within internal systems.
Monitor multiple workstreams and schedules simultaneously, ensuring changes are documented, tracked and communicated promptly to all relevant stakeholders.
Proactively identify potential scheduling conflicts, information gaps or risks and escalate appropriately.
Incident management
Customer Support & Reporting
Maintain professional and responsive communication with customers regarding optimisation schedules and operational activities.
Prepare, review and distribute reports, maintenance plans and post-event summaries with a high degree of accuracy and attention to detail.
Act as the first point of contact for customer queries, ensuring issues are managed efficiently and escalated when required.
Build positive working relationships with both internal and external stakeholders to support smooth business operations.
Administrative Duties
Provide comprehensive administrative support to the wider team, helping ensure efficient day-to-day operations.
Organise meetings, manage schedules, prepare agendas and distribute accurate meeting notes and actions.
Support contract administration and document management processes, ensuring records remain current and accessible.
Continuously identify opportunities to improve processes, organisation and administrative efficiency.
Trade Compliance & Reconciliation
Support the Trading team by validating that trades have been correctly recorded and processed.
Reconcile internal data against external confirmations, ensuring accuracy and completeness.
Investigate discrepancies, gather relevant information and escalate concerns to management where appropriate.
Maintain organised records and documentation to support compliance and reporting requirements.
An exceptionally organised and detail-oriented individual who enjoys managing multiple priorities
Strong administrative or coordination experience within a busy office, operational or customer-facing environment.
Excellent communication skills, both written and verbal, with the confidence to engage and challenge professionally with a wide range of stakeholders.
Work effectively with colleagues, customers and technical teams at all levels.
Highly proactive, taking ownership of tasks, following up actions and seeking solutions when challenges arise.
Strong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines.
Confident maintaining accurate records, managing documentation and working with data.
Strong attention to detail, with a commitment to accuracy and quality in all aspects of work.
Comfortable learning new systems, processes and ways of working.
Sound judgement, knowing when to resolve issues independently and when to escalate appropriately.
Proficient in Microsoft Office, particularly Outlook, Word and Excel.
Experience using ticketing, workflow or incident management systems (e.g. JIRA).
Experience coordinating projects, schedules, actions or multiple stakeholders.
Exposure to compliance-driven, operational or regulated environments.
