We have an exciting opportunity for a People Assistant to join a fast-paced centralised service HR & People Team. No HR experience required! Great Career Progression!
As part of a fast-paced and evolving People Experience function, the People Shared Services Assistant plays a vital role in delivering a seamless and responsive HR service.
Acting as the first point of contact for employee and manager queries, you’ll be at the heart of a growing business, ensuring the accurate and timely processing of employee data, documentation, and transactions across the full employee lifecycle. You’ll thrive in a role where attention to detail, service excellence, and compliance, particularly around issuing contractual documents, are key to supporting our people and enabling our growth.
If you are a professional individual with an eye for detail, this role could be great for you!
Main Activities and Responsibilities:
- Process new starter documentation, contracts, onboarding packs, and right-to-work checks
- Support leaver administration including exit interviews, final pay, and system updates
- Maintain accurate employee records in HRIS and personnel files
- Accurate drafting of Contracts of Employment, variation letters, and any other written correspondence to colleagues.
- Respond to routine People queries from employees and managers via shared inboxes / ticketing systems
- Provide a professional response to telephone, email, and face-to-face queries
- Input and update employee data in People systems (e.g. starters, changes, leavers)
- Run reports and support data audits to ensure accuracy and compliance
- Support payroll cut-off processes with accurate data entry and validation
- Ensure all documentation complies with GDPR and internal policies
- Compiling and issuing new starter checks
- Support DBS and background checks where required
- Contribute to continuous improvement of shared service processes and documentation
Skills required
Essential
- Strong attention to detail and accuracy
- Excellent organisational and time management skills
- Confident using HR systems and Microsoft Office (especially Excel and Outlook)
- Ability to handle confidential information with discretion
Desirable
- Experience in a shared services or high-volume HR environment
- Familiarity with onboarding, payroll, or recruitment processes
- Knowledge of employment legislation and right-to-work requirements
- Ability to prioritise own workload and have pride in high standards.
- Previous experience in an administrative or HR support role
SS25
Pay: £25,492.00 per year
Work Location: Hybrid remote in Ipswich
