About Us
We’re a growing, well-established business in the commercial electronic security and life safety sector, supporting a wide range of clients across the UK.
We pride ourselves on being organised, responsive, and professional — and we’re looking for someone who shares those values to help strengthen our internal operations.
The Role
We’re looking for a highly organised Sales Operations & Compliance Coordinator to support our sales team while taking ownership of key operational processes including tenders, compliance, and CRM management.
This is a varied and important role that sits at the centre of our commercial activity — connecting sales, service, and support functions.
It’s ideal for someone who enjoys responsibility
What You’ll Be Doing
Sales Operations & Customer Support
- Acting as a key point of contact for customer enquiries
- Processing sales orders and supporting the sales pipeline
- Preparing reports, documentation, and correspondence for the sales team
- Maintaining accurate and well-organised records
Tenders, Bids & Submissions
- Coordinating tender submissions from initial review through to deadline
- Monitoring tender portals daily and identifying opportunities
- Gathering and compiling technical, commercial, and compliance information
- Ensuring submissions are accurate, complete, and on time
Compliance & Accreditations
- Owning the tracking and renewal of company accreditations
- Maintaining organised and up-to-date compliance documentation
- Supporting internal audits and information requests
CRM & Data Management
- Managing and maintaining our CRM system (HubSpot experience desirable)
- Ensuring data accuracy, consistency, and usability
- Supporting improvements to CRM usage and reporting
- Assisting with sales reporting and pipeline visibility
General Commercial Support
- Supporting coordination across sales, service, and support teams
- Creating clear and professional internal and external documents
- Liaising with external partners including marketing providers
About You
You’ll likely have experience in at least two of the following areas:
- Sales administration or sales operations
- Tender or bid coordination
- Compliance or accreditations management
- CRM systems (HubSpot or similar)
You will also be:
- Highly organised with strong attention to detail
- Confident managing multiple tasks and deadlines
- Comfortable working across different teams and priorities
- A clear communicator (written and verbal)
- Proactive, dependable, and keen to improve how things work
What We Offer
- 30 hours per week
- Salary up to £30,000 pro rata
- 25 days holiday + bank holidays (pro rata)
- Company pension
- Free on-site parking
- A supportive, close-knit team environment
- A varied role with real responsibility and opportunity to grow
Important to Know
This role is best suited to someone who enjoys coordination, process ownership, and working across multiple business areas.
This is not a customer service or call-centre role – it involves managing processes, deadlines, and internal coordination across the business.
Pay: Up to £30,000.00 per year
Benefits:
- Company pension
- Free parking
Work Location: In person
