Location: Manchester
Job Type: Full-time, Permanent
Salary: Competitive + Uncapped Commission
About GoVets
GoVets is an independent, RCVS-accredited veterinary practice committed to providing outstanding care for pets and exceptional service for their owners.
We’re looking for an experienced salesperson to join our team as our Client Relationship & Membership Manager.
Your primary focus will be growing our Healthcare Plan memberships by speaking with new and existing clients, explaining the benefits of our plans and helping pet owners choose the right option for their pets.
If you enjoy building relationships, take pride in delivering excellent customer service and have a proven track record in sales, we’d like to hear from you.
The Role
This is a sales-focused position where you’ll be responsible for increasing Healthcare Plan memberships while ensuring every client receives an excellent experience.
You’ll speak to clients over the phone, in person and by email, follow up enquiries, answer questions and confidently guide clients through the membership options.
Success in this role comes from building trust, understanding clients’ needs and consistently converting conversations into memberships.
Key Responsibilities
* Sell our Healthcare Plans to new and existing clients.
* Follow up enquiries and convert opportunities into memberships.
* Build strong relationships with clients through excellent customer service.
* Clearly explain the benefits of our Healthcare Plans.
* Achieve and exceed monthly membership targets.
* Keep accurate records of client conversations and follow-ups.
* Work closely with our reception and clinical teams.
* Ensure every client has a positive experience from their first enquiry onwards.
Essential Requirements
* Minimum 3 years’ proven sales experience.
* A demonstrable track record of achieving or exceeding sales targets.
* Excellent communication and relationship-building skills.
* Confident handling objections and asking for the sale.
* Professional, organised and self-motivated.
* Passionate about delivering exceptional customer service.
Desirable
* Experience in healthcare, veterinary, insurance or membership sales.
* Experience using CRM or customer management systems.
What We Offer
* Competitive salary.
* Uncapped commission.
* Full training and ongoing support.
* Career progression opportunities.
* Staff discount on veterinary services.
* A supportive and friendly working environment.
If you’re an experienced salesperson with a proven track record who enjoys building relationships, delivering exceptional customer service and achieving results, we’d love to hear from
Salary: £30,000–£35,000 basic + uncapped commission (OTE £45,000–£60,000+)
Pay: From £30,000.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Work Location: In person
