Key Responsibilities
Vehicle Maintenance & Repair
Carry out scheduled servicing, maintenance, inspections, diagnostics, and repairs on HGVs and associated equipment.
Diagnose and rectify mechanical, electrical, hydraulic, pneumatic, and electronic faults using appropriate diagnostic equipment.
Complete all repairs to manufacturer, DVSA, and Company standards.
Ensure all work is completed to a "Right First Time" standard.
Prepare and submit vehicles to a standard appropriate for the issuing of annual test certificates and MOT compliance.
Support roadside breakdown and emergency repair activities where required.
Contribute towards effective preventative maintenance programmes to maximise fleet reliability and minimise downtime.
Compliance & Documentation
Ensure all service, maintenance, inspection, and repair documentation is completed accurately and on time.
Accurately complete job sheets and record labour times against work completed.
Correctly record and account for all parts used during repairs and maintenance activities.
Ensure all vehicle inspections are completed in accordance with company and legal requirements.
Maintain auditable records to support compliance with DVSA and company maintenance standards.
Workshop Operations
Manage individual workload effectively and prioritise work assignments in conjunction with Workshop Management.
Communicate proactively with the Workshop Foreman or Manager regarding work in progress, delays, additional repairs required, and vehicle status.
Use workshop equipment, tools, and diagnostic equipment safely and correctly.
Maintain workshop housekeeping standards and ensure work areas remain clean, organised, and safe.
Supply and maintain personal tools as specified by the Company.
Health, Safety & Compliance
Adhere to all Company Health & Safety policies, procedures, and safe systems of work.
Wear and maintain appropriate PPE at all times.
Report hazards, unsafe conditions, accidents, incidents, and near misses promptly.
Contribute to a culture of safety and continuous improvement within the workshop environment.
Continuous Improvement & Development
Ensure technical knowledge remains current with developments in vehicle technology, diagnostics, legislation, and industry best practice..
Participate in training and development activities as required.
Support apprentices and less experienced colleagues where appropriate.
Identify opportunities to improve workshop efficiency, fleet reliability, and service delivery.
Measures of Success
Safety & Compliance
Achievement of 100% scheduled vehicle inspections.
Compliance with Petit Forestier maintenance procedures and standards.
Support of MOT/annual test first-time pass rates.
Accurate completion of service and inspection documentation.
Adherence to Health & Safety requirements with zero preventable incidents.
Quality
High "Right First Time" completion rates.
High first-time fix rates.
Low levels of repeat repairs and vehicle returns.
Consistent quality of workmanship and technical accuracy.
Productivity & Efficiency
Achievement of individual productivity, efficiency, and utilisation targets.
Effective management of allocated workload.
Timely completion of maintenance and repair activities.
Accurate recording of labour times and parts usage.
Fleet Performance
Contribution towards fleet availability targets.
Reduction in vehicle downtime through effective diagnosis and preventative maintenance.
Support of vehicle reliability and asset longevity.
Skills, knowledge and experience
Essential
Excellent knowledge of vehicle mechanics and electrical systems.
Full UK Driving Licence (HGV entitlement desirable).
Relevant technical qualifications in vehicle maintenance and repair.
Apprenticeship training as a Commercial Vehicle Technician/Fitter or equivalent.
Extensive experience within a commercial vehicle maintenance environment.
Strong understanding of vehicle maintenance requirements, inspection standards, and repair procedures.
Excellent problem-solving and fault-diagnosis skills.
Effective verbal and written communication skills.
Strong planning, organisation, and time management capability.
City & Guilds Level 1 and 2, NVQ Level 2/3, or equivalent qualification in Heavy Vehicle Maintenance and Repair.
Desirable
City & Guilds Level 3 or equivalent qualification.
HGV Class 1 or Class 2 licence.
IRTEC accreditation.
Knowledge of transport refrigeration systems.
Refrigeration maintenance and repair experience.
Experience of training or mentoring apprentices.
Knowledge of the transportation and logistics industry.
Strong PC literacy and workshop management system experience.
Experience working with temperature-controlled commercial vehicle fleets
Personal Attributes
Reliable and punctual.
Positive attitude and strong work ethic.
Customer-focused approach.
Safety-conscious mindset.
Adaptable and willing to embrace new challenges.
Committed to continuous personal and professional development.
Takes ownership and accountability for vehicle inspections, servicing, maintenance, and repairs.
Demonstrates commitment to quality, safety, and customer service.
Plans and organises work effectively to meet operational requirements.
Works collaboratively with colleagues and management to achieve workshop objectives.
Acts with integrity, professionalism, and respect at all times.
