Waking Night Support Worker
10 Southampton Street Intensive Hostel
42 hours per week, permanent
Work pattern: rota of 4 days on / 4 days off (8pm – 8am)
Salary scale 20: £28,140 per annum (pro-rata from £24,790 per annum FTE)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
The Society wishes to recruit a Waking Night Support Worker to work in our homelessness hostel in Southampton. Here we offer a wide range of support to people with histories of homelessness, substance and alcohol use, mental health problems and other complex needs.
Who We're Looking For
You will need to have some experience and knowledge of the needs of vulnerable people with histories of homelessness, alcohol/substance dependency and mental health problems.
Essential Skills and Qualities
- Experience of working with people with histories of homelessness, mental health problems and substance misuse (desirable)
- Experience of dealing with challenging and dangerous behaviour (desirable)
- Knowledge and understanding of equality and diversity, with respect to staff and clients
- Awareness and understanding of health and safety
- Understanding of safeguarding for vulnerable adults
- Knowledge of lone working procedures and staying safe at work
- Ability to listen and communicate effectively with clients
- Ability to adhere to risk assessments and follow risk management plans
- Literacy and IT skills sufficient to demonstrate ability to write letters and emails
- Ability to encourage clients to make healthy lifestyle choices
- Ability to remain calm in difficult situations
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
- A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
- Flexible working options
- Buying additional annual leave
- Comprehensive induction and training
- Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
- Company cycle to work scheme
- Discounted laptops and computers with Jamie’s Computers
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
To apply, please send your CV & a cover letter explaining why you would be suitable for the position.
Application closing date: Sunday 28th June 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Pay: £28,140.00 per year
Benefits:
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
Work Location: In person
