Assistant Branch Manager #INDP
Salary: £34,000 DOE + Bonus + Benefits
About the Role
An exciting opportunity has arisen for an experienced Assistant Branch Manager to join a successful and growing plumbing and heating merchant.
This is an excellent opportunity for someone with strong industry knowledge who is ready to take the next step in their career. Working alongside the Branch Manager, you'll play a key role in driving branch performance, leading the team, delivering outstanding customer service and helping to grow sales and profitability.
If you're commercially minded, enjoy leading people and thrive in a fast-paced environment, we'd love to hear from you.
Key Responsibilities
- Support the Branch Manager in the day-to-day running of the branch.
- Motivate, coach and develop the branch team to achieve sales and service targets.
- Build and maintain strong relationships with existing and new trade customers.
- Identify opportunities to increase sales, profitability and customer retention.
- Ensure exceptional customer service is delivered at all times.
- Maintain strong product knowledge and keep up to date with industry developments.
- Oversee stock control, stock reconciliation and inventory management.
- Work closely with Purchasing, Finance, Marketing, HR and other branch teams to achieve business objectives.
- Assist with recruitment, onboarding and performance management of branch employees.
- Coordinate branch vehicles and ensure they are maintained and operated safely.
- Promote and maintain a safe working environment, ensuring compliance with all Health & Safety legislation.
- Take responsibility for branch operations and Health & Safety in the Branch Manager's absence.
About You
You'll be an ambitious and driven individual with previous experience in a plumbing, heating or merchant environment and a passion for delivering excellent customer service.
Essential Skills & Experience
- Experience working within a fast-paced sales or merchant environment.
- Strong commercial awareness with a proven ability to achieve KPIs.
- Excellent communication and relationship-building skills.
- Ability to motivate and lead a team.
- Self-motivated with the ability to work on your own initiative.
- Good IT skills, including experience using business systems and Microsoft Office.
- Flexible approach with a willingness to travel when required.
Desirable
- Previous experience in a supervisory or management role within the plumbing and heating merchant sector.
- Strong knowledge of plumbing and heating products.
- Full UK Driving Licence.
- Experience coaching and developing team members.
What's on Offer?
- Competitive salary with bonus opportunities.
- Career progression within a growing business.
- Ongoing training and development.
- Supportive team environment.
- Opportunity to make a real impact within a successful branch.
If you're an experienced merchant professional looking to progress into a leadership role, apply today for a confidential conversation
Pay: £27,000.00-£34,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Application question(s):
- Have you worked for a Plumbing Merchant before?
Experience:
- Sales: 2 years (required)
Work Location: In person
