Studio Admin Assistant | West Edinburgh (EH11) |
Office-based role | 3 days / 13+ hours per week - potential for increased hours |
Starting at £12.71 p/h
Description
BrightPath Piano is looking for an organised and attentive Studio Administrative Assistant to join our team and help support our growing piano school; providing piano lessons to 300+ students across two studios.
We are offering this position for 13+ hours per week across three days at our West Edinburgh studio (EH11 4DF). This role will also involve supporting our Livingston studio, with the majority of this work carried out remotely, alongside occasional in-person assistance as needed. Hours will grow for the right candidate. This is a fantastic opportunity for someone with some prior experience (though not essential) to develop and refine their administrative skills in a systemised yet creative environment.
About Us
Frazer Mitchell started what began as ‘Livingston Piano lessons’ in 2011. He is passionate about teaching in a way that minimises the obstacles learners still too often face when attending lessons which are ‘overly traditional’. A small expert team was then united to create BrightPath Piano, consisting of an operations manager, six additional teachers, and various teaching assistants, who have helped the business to grow. BrightPath Piano is passionate about promoting musical confidence to young people and adults, by maintaining an efficient workflow and communication standards. We are excited to be increasing our administrative staff and opening our new location in Edinburgh.
In order to provide the highest quality services to our customers, we offer regular and often complementary events. These include supplementary workshops, informal showcase events at our studio, workshops for parents, and yearly summer camps. We also organise quarterly student showcases at the Music Box Edinburgh College for slightly larger audiences. There would not be an immediate requirement for our chosen candidate to attend these events, though this may subsequently be encouraged for our larger scale events in order to gather content for our social media platforms.
We facilitate mandatory monthly team meetings at 10am on the 3rd Wednesday of each month. We also encourage regular opportunity for each team member to check in with our studio owner, promoting growth and advancement within our organisation. The chosen candidate for this position would also have the opportunity to meet with our operations manager frequently.
Responsibilities
Serve as a main point of contact at our Edinburgh studio, three days a week;
- demonstrate excellent communication skills,
- ensure calls are answered promptly and professionally, and transferred to the appropriate team member where required,
- responsibility for keeping the space tidy, assisting with light cleaning, and supporting the overall upkeep and maintenance of the studio each day you are on site,
- raise any facilities issues or required repairs at the studio,
- various ad-hoc receptionist duties as required.
Manage and monitor our social media channels (Instagram and Facebook);
- respond to enquiries, forwarding relevant and appropriate information,
- record and photograph engaging content in our studio and at our events,
- edit content into our existing templates,
- edit content in alignment with our overall marketing strategy,
- liaise with the rest of our team to ensure content is being captured equally, and strong communication is upheld,
- maintain consistent and effective online engagement on these platforms.
Support general administrative duties;
- Steady acquisition of reviews from clients on our platforms (Google and Facebook),
- Accurate management of the studio’s inventory, including tracking and ordering new supplies when required,
- Manage digital exam submissions, ensuring they are uploaded promptly and clients are informed,
- Assist remotely with similar responsibilities for our Livingston Studio.
Required Skills
- Excellent communication abilities,
- Attentive organisational abilities,
- Proactive approach towards maintaining and managing our systems,
- Proficiency with spreadsheet management,
- Competent with social media platform management (some training provided here).
Desirable (not essential) Skills
- Driving license/
- ability to travel to our Livingston Studio on an ad hoc basis.
Job Offer
Job Title: Studio Assistant
Job Location: West Edinburgh (EH11)
Hours: 13 hours per week across 3 days (ideally Tuesday 3pm-8pm, Thursday 3pm-8pm, and Sunday 9.15am-12.15pm)
Starting Date: TBC - Estimated for first week in October
Rate of Pay: £12.71 p/h
Perks: Staff meals out, opportunities for progression and increased hours, ongoing support from colleagues, small and friendly team.
How to Apply
Please email a CV and cover letter, no longer than 500 words to [email protected] by the 24th of September. Ensure the subject line of the email is “Studio Admin Assistant Application”.
Next Steps: Two Stages
Stage One:
Selected candidates will be sent a brief competency test, to be completed and resubmitted as soon as possible, and no later than the 27th of September.
Stage Two:
Successful candidates will then be invited to an in-person interview, at our new West Edinburgh Studio (EH11). These will be held the week beginning the 28th of September. If you have any particular availability preferences then please note this in your initial application email, or when submitting your completed competency test.
Applicants will be asked a series of questions on the day of their interview regarding their skills and suitability for the role. We will also conduct a mock phone call with a hypothetical client to test communication abilities here.
We look forward to welcoming your application!
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If you have any questions about this application, or have any accessibility requirements (including queries about the accessibility of our studio space) then please do not hesitate to contact [email protected].
Pay: £12.71 per hour
Expected hours: 15.0 per week
Benefits:
- Free parking
- On-site parking
Application question(s):
- Are you available Tuesday 3pm-8pm, Thursday 3pm-8pm, and Sunday 9.15am-12.15pm?
Work Location: In person
