Join Nurturing Haven – Where Your Leadership Changes Lives
Location: Wellington, Telford
Salary: £38,500 – £41,500 per annum (plus on‑call payments where applicable)
Contract: Full-time / Permanent
Company: Nurturing Haven
About Nurturing Haven
At Nurturing Haven, we provide high‑quality, trauma‑informed residential care for children and young people with complex emotional and behavioural needs. We believe children experience safety and stability when the adults around them feel supported, confident, and clear in their roles.
Our homes are built on consistency, honest reflection, and strong professional boundaries. We value calm leadership, thoughtful decision‑making, and a culture where high standards are maintained without blame.
About the Role
As Deputy Manager, you will play a central role in shaping the day‑to‑day experience of the home. You will support the Registered Manager in leading staff, embedding good practice, and creating an environment where children feel safe enough to begin trusting again.
This role is about more than oversight. It is about presence—being visible to staff, available for guidance, and steady in moments of pressure. You will help ensure that consistency is felt not just in policy, but in practice.
The Deputy Manager role at Nurturing Haven forms part of our planned leadership structure, supporting stability, development, and clear succession within the home.
Key Responsibilities
- Support the Registered Manager in the effective leadership and organisation of the home
- Act as manager in charge when required, providing clear and calm direction
- Lead, support, and supervise staff to deliver safe, consistent, trauma‑informed care
- Promote professional curiosity and strong safeguarding practice at all times
- Ensure concerns are identified, recorded, and escalated appropriately
- Support care planning, risk management, and placement stability
- Quality‑assure recording, shift handovers, and documentation
- Contribute to recruitment, induction, supervision, and staff development
- Support inspection readiness, audits, and continuous improvement
- Help foster a culture of accountability, learning, and emotional safety for staff
About You
This role is well suited to someone who understands both the rewards and the responsibility of leadership in residential childcare.
You are likely to:
- Have experience working in residential children’s care
- Be in a senior role or ready to take the next step into deputy management
- Be confident making decisions while remaining reflective and open to learning
- Take safeguarding seriously and act early when things do not feel right
- Be comfortable offering support, guidance, and challenge where needed
- Understand the emotional demands placed on staff and model healthy professional boundaries
You recognise that good leadership is often quiet, consistent, and visible over time.
This Role May Not Be Suitable If You:
- Prefer limited responsibility or being directed rather than leading
- Avoid difficult conversations or addressing poor practice
- Are uncomfortable being accountable for standards, decisions, and outcomes
- Are seeking a role without regulatory, safeguarding, or leadership pressure
We aim to be open about expectations so that the right people choose to join us.
Qualifications & Requirements
- NVQ Level 3 or 4 in Children’s Residential Care
- Level 5 qualification (or willingness to work towards)
- Strong understanding of safeguarding, legislation, and regulatory expectations
- Flexibility to work a rota, including evenings, weekends, and on‑call responsibilities
What We Offer
- A clearly defined Deputy Manager role with realistic expectations
- Supportive leadership and regular, reflective supervision
- Structured induction and leadership development opportunities
- Opportunities for progression into Registered Manager roles
- A professional, values‑led organisation focused on stability and quality, not quick fixes
Safeguarding Commitment
Nurturing Haven is committed to safeguarding and promoting the welfare of children and young people. This role is subject to:
- Enhanced DBS check (including barred list)
- Robust reference and employment checks
- Right to work verification
We are an equal opportunities employer and welcome applications from all suitably qualified candidates.
How to Apply
If you are ready to step into a leadership role where consistency, values, and reflective practice genuinely matter, we would welcome your application.
To apply: Submit an application via Indeed or contact [email protected]
Informal discussions can be arranged prior to application.
Job Types: Full-time, Permanent
Pay: £38,500.00-£41,500.00 per year
Benefits:
Work Location: In person
