Due to ongoing expansion, Currie Solutions are recruiting for a Customer Service Advisor to join our busy and growing team.
We are also keen to hear from school leavers and junior candidates looking to start a career in customer service, administration or transport. Full training and support will be provided, with the potential opportunity to work towards an SVQ in Business Administration.
The successful candidate will liaise with customers, internal departments and subcontractors to ensure the smooth and accurate flow of information and data.
Key Responsibilities
- Respond to customer telephone calls, emails and enquiries in a professional and timely manner.
- Liaise with customers, departments and subcontractors to ensure information is communicated accurately.
- Respond to operational issues and changes, including delayed deliveries and refused pallets.
- Input jobs and update relevant systems.
- Complete reports and maintain accurate records.
- Ensure accurate pricing and costs are maintained within the Traffic Management System.
- Provide general administrative support to the Customer Service and Transport teams.
- Work effectively as part of a busy team.
About You
We are looking for someone who is:
- Reliable, organised and punctual.
- Friendly and professional with good communication skills.
- Comfortable using computers and learning new systems.
- Able to work well as part of a team.
- Accurate and organised with good attention to detail.
- Keen to learn and develop new skills.
Previous customer service, administration or transport experience is beneficial but not essential. This is also an excellent opportunity for a school leaver or junior candidate looking to gain valuable workplace experience.
Apply
If you are enthusiastic, reliable and looking to develop your career with a growing company, we would like to hear from you.
For further information, please contact 01387 272215.
Benefits:
- Company pension
- On-site parking
Application question(s):
- Are you are school leaver interested in the junior/apprentice position?
Work Location: In person
