Office/Technical Administrator – IT / Computer Science Background
Monday to Friday, with flexibility to support business requirements, meetings and events when required.
Competitive, depending on experience and qualifications.
About the Role
We are looking for a highly organised, proactive and motivated Office Administrator with an IT or Computer Science background to join our growing team.
The successful candidate will provide day-to-day administrative and operational support while also assisting with IT-related activities, training programmes, client communications and business development.
This role is ideal for someone who has strong administrative skills combined with a genuine interest in IT, technology, software, digital systems and professional IT training.
Key ResponsibilitiesOffice Administration
· Manage day-to-day office administration and ensure smooth business operations.
· Maintain company records, documents, databases and administrative systems.
· Prepare reports, spreadsheets, presentations and other business documentation.
· Organise meetings, appointments and internal/external communications.
· Manage emails, telephone enquiries and correspondence professionally.
· Maintain accurate records of clients, students, trainers, suppliers and business partners.
· Assist with invoicing, purchase orders, timesheets and other administrative processes.
· Support the management team with general administrative duties.
IT & Technical Support
· Provide basic IT and technical support to staff and users.
· Assist with computers, laptops, printers, Microsoft 365 and other business applications.
· Help maintain user accounts, software and digital records.
· Troubleshoot basic hardware, software and connectivity issues.
· Support online meeting platforms and virtual training systems.
· Assist with maintaining IT equipment and training-room technology.
· Keep up to date with emerging technologies and developments within the IT industry.
Training & Education Support
· Assist with the administration of IT training programmes and courses.
· Coordinate student enrolments, attendance records and course documentation.
· Communicate with trainers and students regarding training schedules and requirements.
· Assist with examination and certification administration.
· Upload and maintain training materials and resources on company systems.
· Support the organisation of training events, workshops and assessment sessions.
Business Development Support
· Assist the management team with developing new business opportunities.
· Research potential clients, partners and training opportunities.
· Assist with preparing proposals, tenders, RFP responses and presentations.
· Maintain CRM and business-development records.
· Communicate professionally with clients, suppliers, training providers and business partners.
· Support the preparation of company profiles, capability statements and marketing materials.
Essential Requirements
· Previous experience in office administration, business administration or a similar role.
· IT, Computer Science or technology-related educational background.
· Good working knowledge of computers and Microsoft Office/Microsoft 365.
· Strong written and verbal communication skills.
· Good organisational and time-management skills.
· Excellent attention to detail.
· Ability to manage multiple tasks and meet deadlines.
· Professional telephone and email communication skills.
· Ability to work independently as well as part of a team.
· Strong willingness to learn new technologies and systems.
Desirable Skills
· IT-related qualification or certification such as CompTIA, Microsoft, Cisco, AWS, Azure or similar.
· Experience within an IT training, education or technology environment.
· Knowledge of IT certification programmes.
· Experience using CRM, learning management or student-management systems.
· Experience supporting online training or virtual learning platforms.
· Knowledge of basic networking, cloud computing or cybersecurity.
· Experience supporting business proposals, tenders or RFPs.
· Previous experience working with clients or business partners.
Personal Attributes
We are looking for someone who is:
· Professional and reliable.
· Highly organised and structured.
· Technology-focused and willing to learn.
· Confident communicating with clients and colleagues.
· Proactive and able to take initiative.
· Flexible and adaptable to changing business requirements.
· Customer-focused and professional at all times.
· Comfortable working in a fast-paced environment.
· Interested in developing a long-term career within IT and technology.
Career Development
This position provides an opportunity for the successful candidate to develop beyond traditional administration into areas such as IT support, IT training administration, technology operations, project coordination, business development and IT programme management.
The successful candidate will have the opportunity to gain practical experience across both business administration and the IT sector while working with a growing technology and training organisation.
Application
Candidates should submit their CV outlining their administrative experience, IT/Computer Science background, relevant qualifications and experience with IT systems or technologies.
Pay: £16.00 per hour
Expected hours: 38.0 per week
Application question(s):
- Do you come from a computer science background, and have you graduated recently?
Education:
Work Location: In person
