Box Office Manager Maternity Cover
Contract type and hours: 32 Hrs Fixed contract 13 months commencing December 2026
Salary: £27,000 – £32,000 Pro rata
Komedia is an enterprising, independent and vibrant venue that invests in all members of staff. If you would like to work in an organisation that is a vital and enduring part of Brighton’s entertainment landscape and you have a passion for live events, we would love to hear from you!
We are looking for a Box Office Manager for maternity leave cover to join our busy team. Experience in a Management role is essential. This is a busy and varied role, requiring excellent organisational skills, attention to detail and good communication skills.
Key tasks and responsibilities:
Management of Box office Department including but not limited to;
· Managing and maintaining all aspects of Ticketing software including back-end, box office and customer-facing elements
· Overseeing all aspects of online, in-person and telephone ticketing and product sales.
· Overseeing putting shows On Sale (delegating to team members where appropriate)
· Update and maintain show information and details on website via WordPress and Ticketsolve.
· Day to day management of Komedia’s relationships with Ticketsolve
· Providing statistics and financial reports as required.
· Managing the Box Office team of core staff including hiring, induction, training, appraisals, or disciplinary procedures where required.
· Creating and enforcing policies related to refunds and exchanges in-keeping with Komedia ticketing procedure.
· Implementing and maintaining a high level of customer service and communication in all aspects including email/phone/face to face and website.
· Storing and relaying relevant customer and show information to departments.
Other Responsibilities
· Working closely with Marketing and developing a strong inter-departmental relationship
· Maintaining Telephone system
· Responsible for accurate daily accounting and Box office reporting
· Seasonal responsibilities (Christmas and Fringe etc)
· Other occasional duties that may arise
Essential
· Previous experience in a similar role
· Experience managing a team
· Good attention to detail
· Good computer literacy
Desired
· Experience using ticketing systems (Ticketsolve or similar)
· Experience with Wordpress or similar
· Interest in Sales
Please apply with Cover Letter and CV to [email protected] quoting ‘Box Office Manager (YOUR NAME)’ as the email subject.
Closing date for applications: Fri 18th September 2026 and interviews will take place week commencing: Mon 5th October 2026.
Early applications advised, Komedia holds the right to shorten the application period.
If you are not invited to an interview, regrettably you have not been short listed for this position
Pay: £27,000.00-£32,000.00 per year
Work Location: In person
