Customer Service Administrator - North Nottinghamshire (Part Time)
Hours
- 25 hours per week, flexible working pattern
- 9-month contract
The role of Customer Service Administrator:
- Providing administrative support across the teams
- Responding to customer and colleague enquiries via telephone, email and face-to-face
- Accurately inputting and maintaining data across Microsoft Office and internal systems
- Supporting operational teams with performance monitoring and reporting
- Monitoring and controlling resources to support quality and cost control
- Gathering and processing information to support Health & Safety, Environmental and ISO compliance requirements
- Prioritising workloads to meet operational deadlines and business requirements
- Providing flexible reception and administrative cover when required
- Supporting internal communications and depot administration activities
The ideal Customer Service Administrator:
- Previous experience in administration, customer service or office support
- Strong IT skills including Microsoft Word, Excel, Outlook and database systems
- Excellent communication skills via phone and email
- Strong organisational skills with the ability to manage multiple priorities
- Proactive and flexible approach with high attention to detail
