Company Overview
Anglo Metal Ltd is a trusted manufacturer of precision formed metal components, supplying a high-grade range of solutions to sectors including automotive, construction and industrial engineering. Our excellent reputation, commitment to quality, service and continuous improvement make Anglo an excellent place to work.
Job Purpose
The office administrator is a key part in the day to day running of the business. The position entails a broad understanding of customer experience management.
On boarding requirements, integrating customer requirements into the business through various internal & external relationships, ensuring requirements & expectations are being met, managing the customer expectation levels.
Building a rapport with primary customer contacts.
Liaising with all Operational departments.
Managing stock as & when required.
Pegasus / Opera experience preferred, not essential as training will be given.
Office Administration will build as the role grows.
Key Responsibilities:
· Answering incoming enquiries.
· Assisting with the reception area.
· Order Processing.
· General office support.
Qualifications & Skills
· Excellent Customer Service Skills & Organisational skills are essential
· Good IT knowledge.
Customer experience / onboarding skills, a huge benefit.
Salary & Benefits
The position is office based and the successful candidate must be available to work on a full-time basis 8:30am to 16:30pm Monday to Thursday and 8:30am to 13:30pm on Friday.
Salary
£24,000 - £26,000 (Negotiable depending on experience).
Company Benefits
· Company profit share scheme.
· 25 days annual leave + bank holidays.
· Company pension scheme.
· Ongoing training & development opportunities.
· Supportive working environment & opportunity for career progression.
Pay: £24,454.00-£26,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Work Location: In person
