Head of Data and Insight – Marketing and Fundraising
Location: UK Flexible (hybrid, with occasional working in our London office)
Salary Range: £67,887 to £71,836 (plus ILW, £3,344, if applicable) per annum
35 Hours per week
Permanent Contract
Want to use your data and insight skills to help raise more funds for people in crisis around the world?
We’re looking for a commercially astute, assured data and insight leader to help us nurture our ambitious income goals. You’ll support and guide a diverse multi-disciplinary team that brings together supporter feedback, behavioural data, strategic analysis and operational performance information. The team provides the evidence and insight that shapes strategic decisions, deepens supporter experiences and helps maximise our collective fundraising outcomes.
We’ve recently moved to a hub and spoke model for Data and Insight. This role leading the Marketing and Fundraising spoke. We’re looking for someone to build on the team’s existing strengths and cultivate its next phase of development.
You’ll work in partnership with colleagues to foster the skills, capabilities and ways of working needed to support our growth ambitions. All the while ensuring we make the best use of our existing and emerging technologies. You’ll also play a key role in strengthening the relationship between Marketing and Fundraising and the wider Data and Insight Hub. You’ll ensure expertise, standards and capabilities are shared transparently and effectively across the organisation.
What will a day in the life of the Head of Data and Insight involve?
- Working with your team to understand decision-making challenges. Ensuring that fundraising leaders have the right management information, insight & evidence to make strong, insight-informed decisions.
- Developing and strengthening our forecasting and scenario-modelling capabilities. You’ll help us predict supporter behaviour and income more accurately and understand the impact of adjusting different strategic and operational levers.
- Providing a consultative business-partnering service. Understanding stakeholder challenges, identifying opportunities and proactively recommending where data and insight can improve performance.
- Leading the development of supporter insight, strategic analysis and experimentation. You’ll help teams understand what is working, what is changing and where action is needed.
- Ensuring data and insight are embedded in decision-making, from shaping new ways of working to designing efficient data and information flows. These will provide relevant insight directly to those who need it.
- Supporting the development of a strong, inclusive and collaborative team culture. Creating opportunities for colleagues to grow their skills and contribute to the future direction of the function.
To be a successful Head of Data and Insight, what will you need?
- Experience of leading a data, analytics or insight function to drive fundraising, marketing, income generation or commercial growth.
- A strong business partnering approach. You foster a culture of understanding your stakeholders and their challenges and create solutions that meet (and exceed) their needs and expectations.
- A real understanding of supporter engagement, marketing, or fundraising, and how data and insight can drive performance.
- Confidence and experience of working with data platforms (databricks), business intelligence tools, marketing technology, and CRM systems to enable insight and delivery.
Interested?
Closing date for applications is 23.59 on
Sunday 2nd August 2026. Interviews expected to take place during the week commencing
Monday 10 August 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders
