Hybrid role, 3 days in our Fleet office.
Checkit uniquely combines smart sensors and workflow software to provide the analytics and insights that complex organizations need to deliver a safer, more efficient and streamlined service to their customers. Our clients are spread across the healthcare, biopharma, assisted living, food service, retail and facilities management sectors.
We are looking to add to our Internal Service Delivery team in our Fleet office, with the addition of a Internal Services Delivery Co-Ordinator. Reporting to the Internal Service Delivery Team Leader, you will work with our external customers to coordinate and manage the CAM Sensor Swap Program here at Checkit.
Coordinate and manage the CAM Sensor Swap Program
o Handle pick, pack, ship activities for self-swap customers
o Quoting customers
o Arranging calibration of sensors
- Administer Small Works requests and manage fulfilment.
o Process orders won to Small Works Projects
o Providing customer updates
o Ordering parts via Salesforce
o Ensure all relevant information is gathered for Svc Del handover
o Shipping
- Calibration Certificate Uploads
o Uploading calibration certificates to the customer portal
o Covering stores duties as required due to sickness / annual leave etc.
-
Experience in customer facing or service-delivery roles
- Ideally some experience with logistics or technical administration
- Highly organised, and detail-focused
- Ability to maintain accurate records
- Clear, confident communicator
- Customer-focused with a strong service mindset
- Proficient with Microsoft Excel, Outlook, CRM tools
- Able to prioritise effectively
- Enthusiastic and proactive
- Driven, with ownership mindset
- Accuracy-focused
- Collaborative and supportive
Checkit offer a range of benefits designed to give you the opportunity to learn and develop your skills, provide for your future, look after your routine healthcare, and feel protected if life throws you a curve ball. Our benefits include:
- Everyone gets a generous amount of leave, above the statutory levels, to help you rest and recharge
- Your birthday off in addition to your annual leave allowance
- 2 mental wellbeing days off per year, to take the time to reset and look after yourself
- Up to 20 paid sick days in any rolling 12 month period
- Health cash plan & BUPA dental to help with the costs of optical, dental and support for your mental wellbeing
- Access to Help@Hand health & wellbeing app
- Contributory pension scheme
- Enhanced maternity and paternity pay, and paid loss of pregnancy leave
Checkit optimises the performance of people, processes and physical assets with connected digital solutions. We help companies with remote, deskless workforces to schedule, manage and analyse the activities of their teams to deliver improved productivity, engagement and cost savings. Via digital assistants that provide guided workflows, powerful dashboards that provide insights into critical activities and bring dark operations to light, and smart sensors that monitor critical assets and building facilities, we give leadership teams the ability to schedule and plan activity, and know what is happening as it happens, while making life much easier for their teams at the frontline. These real-time workflow, monitoring and analytics services enable safe and productive work, efficient operations and data-driven insight to continually improve performance in large, complex organisations.
We work across four main sectors – healthcare, pharmaceutical, life sciences and biotech; facilities and building management; retail; and hospitality. We help our customers with challenges as diverse as keeping vaccines at the correct temperature; reducing stock loss and waste for food retailers; reducing time spent on audit and compliance; repurposing tens of thousands of working hours previously spent on tasks we now automate; and monitoring best practice and care quality. Our clients include many NHS trusts, BP, Nuffield Health, Octapharma, Grifols and the National Trust.
Checkit is a publicly traded business headquartered in Fleet, UK, with an office in Cambridge, UK and a US operation based out of Tampa, Florida. We currently have over 115 employees and are growing rapidly.
