Job Summary
We are seeking a motivated and personable Service Sales Advisor to join our team. The ideal candidate will be responsible for engaging with customers, understanding their needs, and providing tailored solutions to enhance their experience. This role involves engaging with customer to create the best broadband package with chance to offer other services and ensuring a seamless sales process. The Service Sales Advisor plays a vital part in fostering customer loyalty and driving sales growth within our organisation.
Duties
- Greet customers warmly and identify their service needs through active listening and consultation.
- Promote and upsell relevant products and services to maximise customer satisfaction and sales opportunities.
- Provide detailed information about products and services, including technical aspects where applicable, leveraging mechanical knowledge when necessary.
- Maintain organised records of sales transactions and customer interactions.
- Strong customer service skills with the ability to build rapport efficiently. .
- Proven experience in managing clients expectations to maximise revenue opportunities.
- Mechanical knowledge is advantageous for explaining product features or troubleshooting basic issues.
- Effective communication skills, both verbal and written, tailored to diverse customer needs.
- Organised with the ability to manage multiple tasks efficiently in a fast-paced environment.
- A proactive approach to problem-solving with a positive attitude towards teamwork and individual responsibilities. This role offers an engaging environment where your interpersonal skills can thrive while contributing significantly to our organisation’s success. We welcome enthusiastic applicants eager to develop their sales expertise within a supportive team setting.
Pay: £1,400.00-£3,000.00 per month
Work Location: In person
