We are looking for a property manager to join our expanding team.
Block management experience is a bonus but experience in lettings or similar is also useful.
This is a Monday to Friday role in which we envisage part of that will be on the road travelling to developments, part will be working in the office (Chipstead, Surrey) and part will be working from home. We are flexible on that arrangement but we do usually expect 3 core office days per week.
The ideal candidate will be self-motivated and will be able to take a hands-on approach to the role to deliver our residents with a high quality service.
We view ourselves as a customer service based company and so being able to deliver that standard of service is of the upmost importance to us. Other matters can be learned but the ability to be able to be client facing and in a professional and friendly manner is essential.
You will need to be comfortable talking to residents and directors about their queries and concerns and be able to promptly deal with those.
Travel will mostly be within Surrey and central London (petrol allowance will be given) and so a full driving licence is essential.
The role will include:
- Frequent site visits and keeping a log and record of any issues discovered (and dealing with actioning those)
- Holding directors meeting and AGMS (including the preparatory work beforehand and keeping and circulating comprehensive minutes thereafter)
- Dealing with residents concerns and queries and promptly actioning any requests
- Preparing annual service charge budgets for approval by the accounts manager
- Delivering an exceptionally high level of customer service ensuring all emails and calls are returned within 24 hours (on weekdays)
- Ensuring compliance with health and safety and other applicable legal requirements and keeping a record of all compliance
- Overseeing any works or major projects and ensuring third party contractors are fulfilling their duties
TPI qualification is preferred, however not essential.
About Us
We are an independent but rapidly growing property management company specialising in this industry only, so we are really passionate about what we do.
We are looking for another Block Manager to join our team, due to continued growth, to get on board to help us grow and to expand the business even further.
We offer incentives and are looking for someone that is as excited about the future of the company as we are.
We are looking to invest in an eager and enthusiastic candidate who we can also help grow and promote to a senior level.
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Free or subsidised travel
- On-site parking
- Referral programme
- Sick pay
- Work from home
Ability to commute/relocate:
- Chipstead CR5: reliably commute or plan to relocate before starting work (required)
Experience:
- Property management: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence with access to own vehicle (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Chipstead CR5
