Farer is a fast-growing, direct-to-consumer luxury watch brand founded in 2016. Shipping to over 50 countries worldwide, Farer has experienced rapid growth, with sales doubling over the past two years and an expanding product catalogue.
Based in the Berkshire countryside on a working farm near Bracknell, Wokingham and Ascot, Farer is now seeking a motivated and detail-oriented individual to support its operations and customer service team in a dynamic, fast-paced environment.
Key Responsibilities
- Supporting the end-to-end shipment process, including order preparation and courier administration
- Ensuring the shipping and warehouse areas are well organised and presented to a high standard
- Assisting with monthly and quarterly stock counts
- Using and maintaining records on the Shopify platform
- Providing general warehouse support, including filing paperwork, preparing shipping supplies and maintaining stock organisation
- Liaising with external service providers and couriers
- Developing strong product knowledge to support customers via email
- Assisting with the returns, repairs and service (remedy) process
Skills & Experience Required
- Ability to work effectively within a small team
- Excellent communication skills, both written and verbal
- Strong writing, numerical and organisational skills
- A proactive approach with the ability to use initiative
- Comfortable working independently as well as collaboratively
- High attention to detail and a strong work ethic
- Knowledge of watches preferable but not essential
Role Summary
- Pay: £18.50 per hour
- Hours: Three- Four days per week ( Monday - Thursday 9am-3pm)
- Location: On-site with free parking
- Requirements: Due to the rural location, a full driving licence and access to a vehicle are essential
- Additional: Flexibility to support with over time when needed.
- Dog on site
Job Type: Part-time
Pay: £18.50 per hour
Benefits:
Work Location: In person