As Deputy Housekeeping Manager, you will support the Housekeeping Manager in overseeing the day-to-day operation of the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, and guest experience across the Sanctuary. You will lead by example, providing hands-on support to the team while helping to coordinate workloads, maintain quality standards, and ensure the smooth running of housekeeping operations.
This is a varied role combining supervisory responsibilities with practical housekeeping duties across our accommodation, wellness spaces, and Estate facilities:
-
Support the Housekeeping Manager in the daily running of the housekeeping department.
-
Assist with supervising, motivating, and supporting the housekeeping team to maintain high standards.
-
Allocate daily tasks and help coordinate workloads across the Sanctuary.
-
Carry out quality checks and inspections of guest accommodation, public areas, and wellness facilities.
-
Clean and prepare guest rooms, holiday cottages, and communal areas to an exceptional standard.
-
Housekeeping duties within Avalon Wellbeing, including the pool suite, studio spaces, and changing facilities.
-
Assist with staff training and onboarding of new team members.
-
Manage stock levels and report ordering requirements for cleaning supplies and guest amenities.
-
Conduct daily checks within the Hall and other hospitality venues when in use.
-
Report maintenance issues promptly and follow up where required.
-
Ensure compliance with health and safety, COSHH, and company procedures.
-
Act as a point of contact in the absence of the Housekeeping Manager.
-
Work collaboratively with other departments to ensure a seamless guest experience.
-
Participate in the housekeeping rota, including weekends as required.
Full Time: 40 hours per week
Shifts: Across 7 days including weekends
Requirements
-
Previous experience in housekeeping or hospitality is preferred but not essential.
-
A keen eye for detail and a strong sense of pride in your work.
-
Ability to work independently and manage time effectively.
-
Physically able to carry out cleaning duties.
-
Friendly, reliable, and approachable team player.
-
Essential: Flexibility to work weekends
-
Essential: Driver with access to own vehicle
Benefits
-
Annual discretionary bonus and hospitality tips
-
Pension contribution
-
Free access to Sanctuary Wellbeing Schedule
-
Subsidised meals at Utopia Bistro
-
Friends & Family discounts on Sanctuary stays and events
-
Free parking
