Location: Coventry Hub
Reporting to: Head of Operational Planning
Are you an experienced operational planning professional with a passion for solving complex network challenges? Do you thrive in fast-paced environments where data, planning, and operational excellence come together to drive business performance?
We're looking for a Senior Network Flow & Events Manager to take ownership of end-to-end network flow planning, ensuring the efficient movement of volume through our national operation while supporting critical service, cost, and capacity objectives.
This is a high-impact role responsible for planning and optimising network flow across both business-as-usual operations and key trading periods such as Peak, Bank Holidays, Pay Weeks, and other volume-driven events.
As the Senior Network Flow & Events Manager, you'll play a pivotal role in aligning volume forecasts, transport schedules, hub operations, and depot processing plans to ensure our network operates efficiently and effectively.
- Own the end-to-end alignment of inbound volume profiles, transport schedules, hub processing plans, depot operations, and network timings.
- Ensure transport and linehaul plans support operational requirements and service commitments.
- Proactively identify and resolve network flow, timing, and capacity constraints.
- Develop and maintain network flow models, planning assumptions, and operational timing standards.
- Lead planning and operational readiness for Peak, Bank Holidays, Pay Weeks, and other major trading events.
- Build robust, data-led operational plans that balance forecast demand, capacity, and processing capability.
- Ensure plans are risk-assessed, deliverable, and supported with clear contingency measures.
- Conduct post-event reviews, identifying opportunities for learning and continuous improvement.
- Act as a senior authority on operational planning, providing challenge, insight, and recommendations to senior stakeholders.
- Translate complex operational and forecast data into actionable decisions.
- Lead scenario planning, risk analysis, and plan-versus-actual reviews to drive performance improvements.
- Support strategic planning initiatives and governance activities alongside the Head of Operational Planning.
- Build strong relationships across Transport, Hubs, Depots, Commercial, Finance, and Operations teams.
- Clearly communicate risks, trade-offs, and recommended actions.
- Drive accountability and alignment to ensure successful plan delivery.
- Identify opportunities to improve network efficiency, transport utilisation, and operational readiness.
- Support the development of planning tools, reporting frameworks, and planning standards.
- Drive initiatives that improve service levels, network resilience, and overall operational performance.
- Significant experience in operational, network, transport, or supply chain planning environments.
- Strong understanding of linehaul planning, transport scheduling, warehouse processing, and volume forecasting.
- Proven experience managing Peak periods or large-scale operational events.
- Advanced analytical skills with strong Excel modelling capability.
- Demonstrated ability to influence and engage senior stakeholders.
- Experience operating successfully within fast-paced and high-pressure operational environments.
- Degree level education or equivalent experience in Logistics, Supply Chain, Operations, Business Analytics, or a related discipline.
- Evidence of continued professional development within planning or operational roles.
- Exceptional analytical and numerical capability.
- Advanced Excel skills including modelling, scenario planning, and performance analysis.
- Strong planning discipline with a structured and risk-aware approach.
- Confident communicator capable of presenting complex information in a clear and compelling way.
- Resilient, organised, and able to perform under sustained pressure.
This is a unique opportunity to influence the performance of a complex operational network at a strategic level. You'll work alongside senior leaders, shape critical operational decisions, and play a key role in delivering successful outcomes during some of the most important trading periods of the year.
If you're driven by data, planning excellence, and operational performance, we'd love to hear from you.
Apply today and help us build a smarter, more resilient, and high-performing network.
