Contracts Manager
About Us
Dayco Cleaning Ltd is a well established cleaning and estate services company based in North London. We work with managing agents and residential developments across London and the surrounding areas, providing high quality cleaning and estate services to blocks of flats and residential estates.
Our reputation has been built on strong relationships, reliability, teamwork and consistently high standards. We are now looking for an organised, driven and proactive Contracts Manager to join our growing team.
The Role
This is a hands on operational role focused on managing cleaning contracts, maintaining service standards and building strong client relationships.
We are looking for someone who takes pride in their work, communicates well and genuinely takes ownership of the sites and clients they manage. The successful candidate will be highly organised, customer focused and confident managing multiple priorities in a fast paced environment.
This role would suit someone with experience in cleaning, facilities, property services or operational management who enjoys problem solving, building relationships and keeping standards high.
Key Responsibilities
- Managing an allocated portfolio of residential cleaning contracts
- Building and maintaining strong relationships with clients through regular communication, reporting and site visits
- Ensuring cleaning standards are consistently maintained across all sites
- Carrying out regular site inspections and audits, identifying issues and ensuring actions are followed through
- Supporting and managing cleaning operatives across your portfolio
- Organising staff cover, holidays, rota adjustments and general operational requirements
- Monitoring timesheets, staffing levels and attendance
- Coordinating cleaning supplies, equipment and deliveries to sites
- Assisting with new contract mobilisations, site set ups and cleaner inductions
- Responding to operational issues in a proactive and professional manner
- Identifying opportunities for additional services and ad hoc works
- Ensuring compliance with company procedures and health and safety requirements
What We Are Looking For
- Highly organised with strong attention to detail
- Excellent communication and customer service skills
- Able to manage multiple sites, tasks and priorities effectively
- Proactive and responsive with a strong sense of ownership
- Professional and confident when dealing with clients and operatives
- Comfortable working in a fast paced operational environment
- Strong problem solving skills and ability to think independently
- Full UK driving licence
Previous experience within cleaning, facilities, estates or operational services is preferred, however attitude, organisation and willingness to learn are equally important
What We Offer
- Competitive salary
- Company vehicle provided
- Oyster card provided for work related travel
- Company phone and laptop
- 20 days holiday plus bank holidays
- Additional day off for your birthday
- Supportive and growing team environment
- Opportunity to progress within the business
- Varied and fast paced role with genuine responsibility
Additional Information
This role involves regular travel to sites across London and the surrounding areas.
We are looking for someone who is proactive, organised and takes genuine ownership of their role and responsibilities.
Pay: £37,500.00-£42,500.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Work from home
Work Location: Hybrid remote in Barnet EN5 1PL
