We are a 2 rosette, Michelin recommended, food led restaurant and bar. Our menus are seasonal and we aim to source produce from local producers and growers.
We are looking for a friendly, motivated individual with experience in hospitality. Able to work closely with the general manager to achieve a high and consistent level of service. Someone with a knowledge of wine, cocktails and a keen interest in food. We are a small team so good communication and ability to work alongside others is essential.
To ensure the smooth running of the business, at all times. To manage, train and develop the team, with the key aim of delivering excellent customer service at all times, retaining and attracting new customers and building both sales and profitability.
Specific
- Ensure that opening and closing procedures are adhered to, in line with company policy, taking account of security and the health & safety of people and property.
- Work in all areas, to ensure that best practice is maintained by the team and that any areas requiring improvement may be identified.
- Assist in the control of all aspects of finance within the bar function, including sales, gross profit, stock control, core wages and controllable expenditure
- Be accountable for all cash management throughout the pub and conduct thorough investigations for all cash-loss issues
- Review P&L account monthly with the team, agreeing on clear targets for improvements for any targets not achieved
- Maximise all sales opportunities in the business. Have an understanding of all promotions and point-of-sale requirements and work with the team to maximise sales at every opportunity
- Forecast bar sales weekly and quarterly and be responsible for accurate rota-planning, based on forecast sales and core wage budget
- Plan all rotas in line with budgeted targets and forecasts, taking the necessary daily action to reduce/increase hours, in line with sales
- Manage all delivery processes, including checking in orders, storage, stock rotation, security, loss investigation and staff training
- Manage all stock-management processes, including timely stock counts, line checks, wastage reports, loss investigation and staff training
- Complete product-ordering on time, every time
- Follow company security procedures, including loss prevention measures and procedures for the security of staff and premises, at all times
- Carry out risk assessments to ensure staff and customers’ safety; ensure the adherence to children-specific guidelines
- Monitor and manage all bar maintenance issues and manage third-party contractors where applicable
- Be aware of and adhere to licensing, data protection, Health & Safety at Work and COSHH legislation, at all times
- Manage the bar and FOH team, including day to day performance. Also motivating and leading the team to work to the highest standards, at all times
- Identify and monitor training needs of the bar and FOH team and take an active role in developing people
- Manage the day-to-day attendance of the team, in line with company sickness and absence management policies and procedures
- Deal with any employee complaints and/or grievances promptly, in line with company guidelines
- Manage and maintain correct staffing levels, in line with targets and in relation to sales-forecasting
- Communicate effectively with the team, through regular meetings – manager’s meetings to be held weekly and team meetings to be held monthly, in line with an established communications calendar
- Identify recruitment needs and take an active role in search and selection activities and the appointment of staff
- Maintain personal knowledge and development by reading appropriate industry news and publications, identifying relevant training, attending courses
- Always adhere to all company policies and procedures and licensing laws
- Carry out any reasonable duties as instructed by business owners
Job Types: Full-time, Permanent
Pay: £31,000.00-£37,000.00 per year
Benefits:
- Company pension
- Employee discount
Work Location: In person
