Job Overview
The opportunity has arisen for an organised and people-focused individual to support our fast-paced Contracts team. The Contract Operations Administrator will provide accurate administrative support and deliver excellent customer service, applying strong attention to detail and effective problem-solving.
In this busy and varied role, you will:
- Process contract orders accurately and on time
- Communicate clearly with internal teams and customers to resolve queries
- Support customers with delivery dates, order updates and amendments
- Enter and validate orders to ensure accuracy and reduce errors
- Maintain strong product knowledge to support confident decision-making
- Plan and prioritise your workload to meet team KPIs
- Support the Project team with day-to-day site administration
- Compile reports when needed
- Raise and receipt purchase orders via SAP
- Carry out additional administrative tasks as required
You will be computer literate, including confident PC use and basic Excel skills, alongside GCSE-level education (or equivalent). You’ll have experience handling high volumes of data, work accurately in fast-paced environments, and demonstrate excellent attention to detail, strong communication skills, and the ability to build effective relationships. A proven track record of meeting targets and a positive, proactive attitude are key. Ideally, you’ll also have an NVQ Level 2 in Customer Service or Business Administration, experience within the kitchen industry, and a working knowledge of SAP.
Pay: £28,726.00 per year
Benefits:
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
Ability to commute/relocate:
- Thorne DN8: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Kitchen Manufacturing: 1 year (preferred)
Work Location: In person
