Area: Regional - Largely central England (manchester, cambridge, oxford), however travel to all parts of the UK and nights away will be required with very occasional travel abroad. A company van will be supplied.
About us:
Established over forty years ago, Quantum formed its roots by providing quality electronic solutions for the cryogenic and transport industry. Our products are designed, built and tested in house and our production facilities, experience and focus on constant development allows us to integrate the most up to date electronic concepts with reliable and tested cryogenic techniques.
Job Specification: Service and Installation Engineer (Field Based)
As a member of the Field Service Team, you will be responsible for providing exceptional support and customer service to all customers. Attending a variety of customer sites to perform PPM visits, emergency repairs and installations.
- Service and calibration of cryogenic control systems and gas monitoring systems
- Work closely with the Engineering Admin team to ensure jobs are completed successfully and efficiently, in line with customer expectations
- Carry out small installation works, including cable running, mounting equipment and conduit, full commissioning and onsite user training
- Build strong relationships with customers and provide excellent onsite support
- Take responsibility and accountability for van stock and calibration gas holding, ensuring stock levels are appropriate for your region and that life-critical components are cycled regularly to support a first-time fix wherever possible
- Provide over-the-phone technical assistance to customers
- Complete technical projects when not onsite
- Complete engineering paperwork to a high standard
- Identify sales opportunities and report these back to the internal team for follow-up
Required skills:
- Full UK driving licence
- Understanding of electronic systems
- Good English and grammar
- Excellent communication skills
- Professional attitude at all times
- Good time management
- Focused and pragmatic approach
Desired Skills:
- Qualification in Electronics or Electrics
- Confined Space, IPAF and First Aid trained is preferable, but training provided
- Working knowledge of control panel assembly and components. PLC knowledge would be helpful but not a requirement.
- Desire to progress.
Day Shift - Monday to Friday
Pay Scale - £30000-£45,000 dependent on experience
Job Type: Full-time
Pay: £30,000.00-£45,000.00 per year
Benefits:
- Company car
- Company pension
- On-site parking
Work Location: On the road
