Job Summary
We are seeking a dedicated and compassionate Care Home Administrator to oversee the daily operations of our care facility. The ideal candidate will possess a strong background to manage the administrative procedures within the home as directed by the Home Manager and to provide reception cover, promoting the Home and company to potential customers, appropriate authorities and colleagues in a pleasant, caring and professional manner.
Duties
-To assist in the completion of staff recruitment, payroll and staffing documentation.
- To undertake receptionist and telephone duties including dealing with queries, taking messages and carry out appropriate follow up action.
-To assist with the maintenance of financial systems of the Home including income, banking and invoice preparation. and monthly payroll
-To assist in the day to day administration of residents’ finances. To provide secretarial support to the Home as required by the Home Manager.
-To assist with checking of supplies and ordering of stock. To attend appropriate training courses and staff meetings. To maintain customer and personnel records and other files.
- To operate Microsoft Word and Excel as well as Outlook Express e-mail packages and where necessary circulate the information to the Home or/and Head Office.
-To undertake any other duties, depending on skills and competency, to enable the efficient running of the Home.
-To ensure all correspondence received is date stamped and receives prompt attention and to ensure that the Home's filing system is maintained accurately and promptly.
-To ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a seamless service.
-Ensure all starters and leavers are updated in the system weekly in order to ensure that payroll is accurate and no overpayments are made to leavers.
-To Ensure that all absences are maintained accurately including, holiday, sickness and unauthorised absence.
-To make sure that all data entered complies with the HM Revenue & Customs Real Time Information requirement.
-To Ensure that all employees’ timesheets are accurate, signed off by the Home manager and hours input into the payroll system on a weekly basis. And to ensure that P45’s or P46’s are submitted to the payroll team.
Skills
Excellent planning and organising skills.
Excellent computer skills
Excellent verbal and written communication skills and the ability to communicate at all levels with internal and external customers.
Trustworthy and able to deal confidentially with cash and information.
Basic knowledge of employment law.
Accurate and keen eye for detail. Ability to work under pressure to tight deadlines.
Polite, courteous and professional approach to dealing with telephone and personal enquiries. Ability to work on own initiative and flexible approach to working hours.
Excellent working knowledge of Microsoft Excel, including creating graphs, Word for Windows, PowerPoint, E-mail and software packages, as well as excellent typing skills.
Knowledge of invoicing and financial systems. A good appreciation of the needs of older people and their families.
Previous experience of working with computers and Microsoft software. Friendly, warm and welcoming and customer focused. Calm and able to think clearly when under pressure.
If you are committed to providing exceptional care and have the necessary skills to lead a dedicated team, we encourage you to apply for this rewarding position as an Administrator in our esteemed facility.
Job Type: Full-time
Pay: £16.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
