Office Administrator
The Old School House Nursery & Pre-School – Ashley Cross, Poole
Full Time | Permanent | Monday to Friday | 8:00am–4:00pm
Be the welcoming face of a successful family-run nursery
The Old School House Nursery & Pre-School is a well-established, family-owned nursery group with a reputation for providing exceptional childcare in beautiful, welcoming environments.
We are proud of the high standards we set across everything we do – from the care and education we provide to the experience families receive from the very first time they contact us.
We are now looking for an exceptionally organised, confident and personable Office Administrator to join our team at Ashley Cross.
This is an important position within our nursery. You will often be the first point of contact for prospective families, existing parents, visitors, professionals and outside agencies, so we are looking for someone who understands the importance of creating an outstanding first impression.
You will be warm and approachable, but equally professional, organised and highly competent. You'll take pride in ensuring that our busy nursery office runs smoothly and that every person who contacts or visits us receives the level of service they would expect from a high-quality childcare setting.
About the Role
Sitting at the heart of the nursery, you will provide administrative support to our Nursery Management and Finance Teams while ensuring the office remains organised, efficient and welcoming.
No two days will be exactly the same. One moment you may be speaking with a prospective parent who is considering our nursery for their child, and the next you may be liaising with a local authority, professional agency or member of our management team.
Your responsibilities will include:
- Being the first point of contact for prospective families, existing parents, visitors and outside professionals.
- Providing a warm, polished and professional welcome to everyone visiting the nursery.
- Managing incoming telephone calls, emails and enquiries efficiently and professionally.
- Responding to prospective parent enquiries and helping families through the initial stages of their nursery journey.
- Supporting the Nursery Management Team with day-to-day administration.
- Liaising professionally with local authorities, external agencies, suppliers and other professionals.
- Supporting our Finance Team with administrative tasks, documentation and record keeping.
- Maintaining accurate child records, databases and confidential documentation.
- Preparing correspondence, documents, spreadsheets and other administrative information.
- Managing office supplies, filing systems and general office organisation.
- Supporting nursery rooms and Room Leaders with administrative requirements where necessary.
- Helping to ensure that the nursery operates efficiently and maintains the exceptionally high standards our families expect.
About You
We're looking for someone who naturally combines warmth and personality with professionalism and exceptional organisation.
You'll ideally be someone who:
- Has strong previous experience within administration, reception, office management or a customer-facing environment.
- Is highly organised and enjoys creating order in a busy office.
- Is confident managing several priorities at the same time.
- Communicates exceptionally well, both face-to-face and over the telephone.
- Writes professional, accurate emails and correspondence.
- Is confident using Microsoft Office, including Word, Outlook and Excel.
- Has excellent attention to detail.
- Takes ownership of tasks and follows things through to completion.
- Is discreet and understands the importance of confidentiality.
- Is confident communicating with parents, professionals and external agencies.
- Has a naturally positive, helpful and welcoming personality.
- Takes pride in representing a business professionally.
Previous experience within childcare, education, healthcare or another regulated environment would be advantageous, but it is not essential.
For us, attitude, professionalism, organisation and personality are every bit as important as sector experience.
A Family Business Where People Matter
The Old School House is proudly family owned and family run.
As we've grown, we've worked hard to retain the culture and personal approach that have always been at the heart of our business.
We know our staff as individuals. Senior leaders are visible and approachable, achievements are recognised, and people are trusted to make a genuine contribution.
Many members of our team have been with us for years, and we believe that says a great deal about the environment we've created.
We want people to enjoy coming to work, feel proud of the nursery they represent and know that the work they do is genuinely valued.
What We Offer
- Competitive salary.
- Monday to Friday, 8:00am–4:00pm working hours.
- Permanent, full-time position.
- Contributory pension.
- Ongoing training and professional development.
- Staff childcare discount where applicable.
- A beautiful, professional working environment.
- Supportive and approachable senior management.
- The opportunity to become an important part of a successful and growing family business.
- A friendly workplace where your contribution will genuinely be recognised.
We'd Love to Hear From You
This role would suit someone who wants more than simply an administration position.
We're looking for someone who will become an integral part of our nursery – someone our families recognise, our team can rely upon and who takes real pride in representing The Old School House.
If you're organised, capable, personable and professional, and you enjoy being at the centre of a busy and successful organisation, we'd love to hear from you.
Please send your CV together with a covering letter explaining why you would like to join The Old School House Nursery & Pre-School.
The Old School House Nursery & Pre-School is committed to safeguarding and promoting the welfare of children. All appointments are subject to satisfactory references, an Enhanced DBS check and all relevant safer recruitment and safeguarding checks.
Pay: £13.00 per hour
Expected hours: 37.5 per week
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
