About Adam Bernard Solicitors
Adam Bernard Solicitors is one of London's leading multidisciplinary law firms, with over fifteen years of experience serving individuals and businesses across the UK and internationally. Authorised and regulated by the Solicitors Regulation Authority, the firm has built a strong reputation for delivering high-quality, client-centred legal services across a broad spectrum of practice areas.
From offices in Chancery Lane and East Ham — as well as internationally in New York and Houston — the firm provides expert advice in Immigration, Family & Divorce, Landlord & Tenant Disputes, Residential & Commercial Property, Employment Law, Civil & Commercial Litigation, Defamation, Wills & Probate, Personal Injury, Motoring Offences, and White Collar Crime.
What sets Adam Bernard Solicitors apart is a genuine commitment to transparency, accessibility, and results. The firm offers free initial consultations, fixed-fee arrangements for the majority of its services, and is available to clients 24/7. With a team of experienced solicitors and a client satisfaction rating of 4.8/5 from over 700 reviews, Adam Bernard Solicitors has earned its place as a trusted name in London law.
The firm's Chancery Lane office sits at the heart of London's legal community — and this role offers a unique opportunity to be the face of that presence.
The Role
We are seeking a professional, personable, and well-organised Receptionist to join our Chancery Lane office. As the first point of contact for clients, legal professionals, and visitors, you will play a crucial role in shaping the firm's first impression. You will work closely with solicitors, paralegals, and the wider administrative team to ensure the smooth and efficient day-to-day running of the front desk and office.
This is an in-office, full-time position. Hours are Monday to Friday, 9:00 AM to 6:00 PM and Saturday 10:00 AM - 2:00 PM
Key Responsibilities
Front Desk & Client Management
- Greet and welcome all clients, visitors, and legal professionals in a warm, professional manner
- Manage incoming telephone calls, direct enquiries to the appropriate fee earner or department, and take accurate messages
- Handle client check-ins and waiting room management, ensuring a calm and welcoming environment
- Respond to general email and web chat enquiries promptly and professionally
Administrative Support
- Schedule and coordinate appointments, meetings, and consultations
- Maintain and update client records and contact databases with accuracy and care
- Manage incoming and outgoing post, couriers, and deliveries
- Prepare meeting rooms, including refreshments where required
- Order and maintain office supplies and stationery
General Office Support
- Liaise with solicitors and support staff to ensure efficient flow of information
- Assist with filing, photocopying, scanning, and basic document management
- Maintain the reception area to a high standard of tidiness and presentation at all times
- Support other administrative tasks as reasonably requested by management
Person Specification
Essential
- Previous experience in a receptionist, front-of-house, or customer-facing administrative role
- Excellent verbal and written communication skills with a confident telephone manner
- Professional personal presentation and a polished, friendly demeanour
- Strong organisational skills with the ability to multitask and prioritise in a busy environment
- Proficiency in Microsoft Office (Word, Outlook, Excel) and general IT literacy
- Ability to handle sensitive and confidential information with discretion
- Punctual, reliable, and committed to maintaining a high standard of work
Desirable
- Prior experience working within a law firm or professional services environment
- Familiarity with legal terminology or case management software
- Ability to speak additional languages is a bonus, given the firm's diverse international client base
What We Offer
- A dynamic and collaborative working environment in the heart of London's legal district
- The opportunity to work alongside an experienced, multidisciplinary team of solicitors
- Competitive salary commensurate with experience
- Career development and progression opportunities within the firm
- Convenient Chancery Lane location, with excellent transport links
Pay: £26,000.00-£29,000.00 per year
Work Location: In person
