Could you be our steady, reliable presence for young people at the YMCA?
The work is varied, interesting and sometimes challenging – we need people who are flexible and able to turn their hands to a range of different things during each shift. You will be overseeing the building and the behaviour of thirty young people, and no day is ever predictable.
You will be working alone, responsible for everything that happens on your watch. You will be carrying out regular patrols to make sure all is well, and keeping clear, detailed records of everything that happens. If something needs to be addressed, you will be dealing with it – that might include a cleaning task, dealing with anti-social behaviour or damage, investigating an incident or liasing with the emergency services.
If you’re ready for your next challenge, we would love to hear from you.
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Main Responsibilities
- To attend shifts reliably and on time in order to ensure continuous cover.
- To carry out daily administrative tasks, including taking rent, answering telephone calls and providing appropriate information to callers in accordance with procedure.
- To be responsible for client interviews, move-ins and move-outs, including inductions, benefit applications and accompanying paperwork.
- To provide a visible security presence, patrolling premises as scheduled and dealing with issues arising.
- To ensure that buildings and entry points are secure.
- To clean communal areas, bathrooms, toilets and vacant bedrooms as needed.
- To act as the professional point of contact with the emergency and statutory services.
- To monitor CCTV screens and deal with issues arising, and to liaise with police where needed to prevent damage to the YMCA’s premises and / or property.
- To ensure that any incidents relating to security, safety, disorder, damage and similar are dealt with to the limits of the position’s authority, including informing the relevant manager where necessary.
- To maintain accurate shift logs of patrols, incidents, visitors and other security matters.
- To carry out maintenance tasks, and to oversee contractors as specified by the relevant manager.
- To conduct and record routine checks on hygiene, fire and other safety provisions.
- To supervise access to the laundry and the loan of household equipment.
- To take appropriate steps to ensure engagement with YMCA Doncaster’s support and other programmes, and to take action where a client is unable or unwilling to engage.
- To develop and maintain professional relationships with members, users and with other staff, and to maintain confidentiality at all times.
- To work to the policies and procedures of YMCA Doncaster.
- To participate in a varied rota contributing to the provision of a 24 hour, year round service.
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Candidates should apply via our website; please express interest here and we will send you the link to complete an online application.
Pay: £27,248.00 per year
Application question(s):
- Are you currently living in or near Doncaster and able to attend shifts at varied start / finish times?
Work authorisation:
- United Kingdom (required)
Work Location: In person
