Overview:
Permanent
From £40,000+ Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working
Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Digital insights Analyst and you’ll be a big part of this.
What's the job?:
- Develop high-quality analysis related to understanding ecommerce performance, customer behaviour, product-mix dynamics, market trends, and broader digital insight requirements.
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Conduct deep-dive analysis into performance, helping to identify actionable insights and support stakeholders in turning insight into action.
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Deliver analytical reviews to assess the performance, impact and learnings from digital promotional activity, seasonal events and trading initiatives.
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Support key strategic initiatives across ecommerce, including category growth, channel performance, digital optimisation, Marketplace and Retail Media.
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Proactively interpret internal and external data sources, using tools such as SimilarWeb and other relevant data sources to identify opportunities, risks and market developments.
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Build collaborative relationships with stakeholders across Ecommerce, Marketplace, Commercial, Product, Marketing, Retail Media and other business areas, supporting decision making through insight.
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Identify opportunities for predictive modelling, statistical analysis, and other advanced methods to enhance insight generation. Test and implement new tools, technologies, and approaches that can scale across the team.
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Work closely with other analytics, data and technology teams to align on definitions, governance, tagging requirements and scalable ways of working.
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Support the development of consistent reporting, insight frameworks and analytical best practice across the Digital Analytics team.
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Bring external thinking and awareness of market, customer and digital analytics developments to help evolve the team’s approach and increase the value delivered to the business.
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Help to define and develop website tagging requirements and recommendations to ensure data accuracy remains robust and trusted.
What we need::
You have experience in digital and ecommerce analytics, with a good understanding of customer behaviour, onsite journeys, trading performance and digital optimisation.
You understand the importance of data quality, governance, tagging and clear analytical definitions, and apply these principles in your work.
You understand and maximise the value of analysis and data science, and act with a commercial lens, prioritising the actions and usefulness of outputs. You can translate business objectives into analytical goals, prioritise the most impactful and feasible actions, and communicate the value and benefits of your outputs to the business.
What's in it for me?:
As well as a competitive salary, our benefits package includes:
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Award-winning pension scheme
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Bonus
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ShareSave options
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6.6 weeks holiday
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Payroll giving
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Employee Assistance Programme
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Shopping discounts
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Colleague wellbeing benefits
…and much more.
We want to ensure that all employees, future employees, and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Find out more about us, including the benefits we offer and our community, sustainability, and inclusion projects at bandqcareers.com.
If you require any additional support or adjustments to help you make an application, please contact us at:
